YuriBelle E.

Working well under pressure is one of my specialties. I’ve worked with multiple U.S.-based telecommunications companies in both customer service and technical support roles, where every day brought new challenges and opportunities to help people. I bring empathy, efficiency, and a genuine passion for building strong customer relationships. Whether I’m troubleshooting a technical issue or helping a frustrated customer find a solution, I stay calm, communicate clearly, and focus on getting the job done. I believe great customer service is more than solving a problem; it’s about making people feel heard, supported, and confident that they’re in good hands. I also have experience in e-commerce as a Virtual Assistant and Marketing Specialist, where I managed and uploaded creative assets for Google Ads and YouTube campaigns to help effectively market products and reach the right audience. I’ve worked with Funnelflex and Odoo to pull creative and campaign data, build reports using Microsoft Excel, and analyze performance to identify market trends and audience opportunities. I also have experience applying SEO strategies to help improve visibility and reach. I hold a degree in Arts, majoring in English, which strengthened my skills in creative writing, technical writing, data encoding, and transcription. I enjoy combining creativity with organization and attention to detail to get the job done efficiently. I’m willing to work 40 hours or more per week and am always open to learning new tools and taking on new challenges. Think I might be the kind of person you’re looking for? Let’s connect! 😉