Alexandra F.

Customer Service - Technical Support

I worked for Microsoft Office 365 Premier Support Engineer during one year with many technologies. Computer Skills: Word : Good knowledge ; Outlook : Good knowledge ; Powerpoint : Good knowledge ; Excel : Average knowledge ; Access : Base ; Publisher : Base. Skills: Capacity to work alone and in team Capacity to take initiatives Empathy Good capacity of listening and communication Management of the stress Management of the difficult situations during phone calls Management of the priorities Smiling Welcoming