Alexandra F.

Customer Service - Technical Support

I worked for Microsoft Office 365 Premier Support Engineer during one year with many technologies. Computer Skills: Word : Good knowledge ; Outlook : Good knowledge ; Powerpoint : Good knowledge ; Excel : Average knowledge ; Access : Base ; Publisher : Base. Skills: Capacity to work alone and in team Capacity to take initiatives Empathy Good capacity of listening and communication Management of the stress Management of the difficult situations during phone calls Management of the priorities Smiling Welcoming

🇧🇬Varna, Bulgaria$12/hr100% JSS5.00 (25)Since Mar 2020

Earnings and projects

MRR

$3,343$3.3k

Last 6 months ÷ 6

#10,777 / 412,157 / 412k

🇧🇬#39 / 1,161 / 1,161

Revenue, last 30 days

$3,520$3.5k

Last 6 months: $20k

#9,954 / 412,157 / 412k

🇧🇬#38 / 1,161 / 1,161

Total earnings

$221,640$222k

Billed in all: $233,728$234k

#13,017 / 412,157 / 412k

🇧🇬#69 / 1,161 / 1,161

Per project

$9,637$9.6k

$10k in the last 6 months

#16,648 / 412,157 / 412k

🇧🇬#58 / 1,161 / 1,161

Projects, last 6 months

0% fixed100% hourly

#88,921 / 412,157 / 412k

🇧🇬#214 / 1,161 / 1,161

Projects in all

Across 27 contracts

4% fixed96% hourly

#120,401 / 412,157 / 412k

🇧🇬#411 / 1,161 / 1,161

$234k+$3.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 2% in Microsoft Outlook

Ranked by MRR among everyone on Upwork with the skill.

#26Microsoft Exchange Online984 freelancers · 🇧🇬 #2Top 3%🇧🇬#2 of 11
#31Microsoft Outlook1,954 freelancers · 🇧🇬 #1Top 2%🇧🇬#1 of 9
#32Microsoft Teams1,293 freelancers · 🇧🇬 #1Top 2%🇧🇬#1 of 9
#54Microsoft SharePoint1,122 freelancers · 🇧🇬 #2Top 5%🇧🇬#2 of 8
#104Office 3653,328 freelancers · 🇧🇬 #2Top 3%🇧🇬#2 of 17

Alexandra F.

Earnings and projects

Earnings, last 30 days