Rosalie L.
Medical Assistant, Customer/Technical Support, Support Analyst, SDR
Highly versatile professional with experience as a Medical Assistant, Customer Support Representative, Technical Support Representative, Support Analyst, Appointment Setter, Executive Assistant, Sales Development Representative, Social Media Manager, and Email Management. - Medical Assistant: Proficient in assisting healthcare professionals, managing patient records, coordinating appointments, and providing exceptional customer service. - Customer Support Representative: Skilled in problem-solving and troubleshooting technical issues, delivering exceptional customer service, and ensuring customer satisfaction. - Technical Support Representative: Experienced in resolving technical issues, providing knowledgeable assistance, and delivering prompt solutions to customers. - Support Analyst: Well-versed in analyzing and resolving complex issues, offering technical expertise, and providing effective customer support. - Appointment Setter: Strong communication skills to persuade potential customers to schedule appointments efficiently and accurately manage calendars. - Executive Assistance: Excellent organizational and time management skills to support senior executives, coordinate meetings, manage calendars, and handle confidential information with discretion. - Sales Development Representative: Proven track record in identifying, nurturing, and converting leads into potential customers, leveraging persuasive abilities and relationship-building skills. - Social Media Manager: Creative and strategic thinker with expertise in developing engaging content, building brand presence, and managing customer inquiries. - Email Management: Proficient in managing email correspondence, handling customer inquiries efficiently, and maintaining effective communication. - Support Analyst: I excel at diagnosing complex issues, managing technical workflows, and ensuring customer satisfaction. With a adaptability and quick learning abilities, I excel in diverse environments, offering excellent interpersonal skills and an ability to excel in new roles. Dedicated to delivering top-notch results and ensuring customer satisfaction. I am confident that my diverse experience and skill set make me a valuable candidate in a variety of roles. I am eager to contribute my expertise and add value to your organization. Please feel free to reach out to me for more information or to discuss potential opportunities in detail. Thank you for considering my profile.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $89,432$89k
$11k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
- #9Basecamp173 freelancers · 🇵🇭 #5Top 5%🇵🇭#5 of 73
- #36Email Etiquette439 freelancers · 🇵🇭 #18Top 8%🇵🇭#18 of 224
- #79Inbound Inquiry1,295 freelancers · 🇵🇭 #37Top 6%🇵🇭#37 of 784
- #536Zendesk5,908 freelancers · 🇵🇭 #267Top 9%🇵🇭#267 of 2,921
- #816Online Chat Support11,527 freelancers · 🇵🇭 #458Top 7%🇵🇭#458 of 6,896
- #819Technical Support11,267 freelancers · 🇵🇭 #374Top 7%🇵🇭#374 of 6,366
- #918Social Media Management20,041 freelancers · 🇵🇭 #333Top 5%🇵🇭#333 of 7,196
- #1,027Email Support14,954 freelancers · 🇵🇭 #578Top 7%🇵🇭#578 of 8,734