Rhea Catherine D.

Dental Billing Specialist | Insurance Verification |Claims & Insurance

100% Job Success Top Rated Plus 🦷Results I've Delivered ✔ Reduced insurance A/R by 20–40% across multiple clinics ✔ Achieved a 60% appeal success rate on denied and underpaid claims ✔ Accelerated insurance payment turnaround times ✔ Improved clean claim rates, reducing denials and rework ✔ Increased team productivity through KPI tracking, coaching, and standardized workflow Areas of Expertise ✔HIPAA-Compliant 🦷Revenue Cycle Management ✨Insurance Verification & Eligibility ✨Claims Submission, Tracking & Follow-Up ✨Payment Posting (ERA/EOB) ✨Accounts Receivable (A/R) Management ✨Insurance Aging & Recovery ✨Denial Management, Appeals & Resubmissions ✨Patient Billing & Account Reconciliation ✨PPO & Medicaid Billing 🦷Leadership & Operations ✨Team Leadership, Coaching & Performance Management ✨KPI Development & Performance Monitoring ✨SOP Development & Process Improvement ✨Workflow Optimization & Quality Assurance ✨Root Cause Analysis for Denials & Collection Issues ✨Collaboration with Providers, Office Managers & Administrative Teams 🦷Reporting & Analytics ✨Collection & A/R Performance Reporting ✨Aging Analysis & Recovery Strategies ✨Revenue Trend & Financial Performance Analysis ✨Production-to-Collection Ratio Monitoring ✨Payer Mix & Reimbursement Analysis ✨Action Plans to Increase Collections 🦷Software Proficiency ✨Open Dental ✨Dentrix ✨Dentrix Ascend ✨Eaglesoft 📩Let's connect and discuss how I can help your practice achieve stronger financial performance