Maria Rosalyn L.

An Executive Assistant and Healthcare VA with 3+ years of remote experience supporting U.S.-based medical practices across primary care, wound care, and behavioral health. I do not just manage tasks. I build the systems that make everything run. And I do it before I am asked. What I have done across my engagements: 📤 Executive Reporting & Daily Operations - Daily EOD reports for CEO — done, pending, open concerns — delivered every end of day without follow-up - Operational oversight — monitoring priorities, flagging urgent items, and surfacing issues before they escalate - First line of contact between practice owner and team — filtering, triaging, and routing all admin communications 📅 Scheduling & Calendar Management - Full weekly session calendars across multiple patients and providers — same-day turnaround on all changes - Single and recurring session scheduling in TherapyLake — staff assigned, times confirmed, daily monitoring - Staff schedule request emails every Monday — followed up individually until all responses received - Weekly formatted schedule emails to families — day, time, duration, staff name — sent before the week begins - Waitlist management — contact history, follow-up dates, insurance status, and scheduling readiness tracked. 📋 Documentation & Notes Monitoring - Track missing notes and signatures per patient per staff — Notes, Documentation, Client Signature, Provider Signature - Send structured weekly reminder emails to providers — formatted table, patient name, session date, pending items - Weekly and monthly completion reports — per-staff rates, pending breakdowns, overdue flags - CCM and RPM monitoring in HumHealth — daily, weekly, and monthly compliance tracking - Records in Office Ally and NetHealth — wound care and primary care documentation - PCR orders created via PandaDoc and Vikor — consistently and without error. 🏥 Clinical Admin & Care Coordination - Managed 40+ active wound care patients — scheduling, follow-up coordination, and home health communication - Fulfilled Start of Day Stat Orders and Monday Board follow-ups — sole VA, Year 1 operations - Coordinated DME orders, lab orders, and imaging orders with appropriate vendors — end to end - Scouted and confirmed specialist referrals per provider orders — multiple patients simultaneously - Coordinated with home health agencies post-discharge for wound care continuity - Assisted providers in real time during and after visits — flagging, documenting, and following up on orders 📞 Patient & Parent Communication - All inbound patient calls handled — medication refills, new requests, appointment questions, and health concerns - Outbound follow-up calls for appointment confirmation, stat orders, and compliance monitoring - Every parent interaction logged — method, topic, concern, follow-up date — full history per patient - Intake form confirmations — initial check, follow-up, and receipt acknowledgment for all new patients - Open parent concerns tracked and followed up until fully resolved — nothing left unaddressed. ⚙️ Systems & Workflow Design - Built the full practice HTML operations tracker from scratch — scheduling, notes, follow-up board, parent log, staff emails, EOD reports - Developed a complete Gmail-ready email template system — schedule requests, parent confirmations, holiday notices, notes reminders, intake form follow-ups - Built staff onboarding workflow in TherapyLake — credentials, availability, and patient assignments from day one - Implemented task tracking board for primary care and wound care practice — still used by client team today Financial & Admin Background BSBA in Management Accounting. Banking experience at BDO Unibank. This gives me reporting precision and financial literacy that most VAs do not bring. HIPAA Certified · Available full-time · Flexible hours · Stable internet and power backup · MacBook Air M1 Healthcare Virtual Assistant Medical Scheduler EHR Documentation Patient Coordination Behavioral Health Primary Care Wound Care HIPAA Compliance Office Ally · NetHealth · HumHealth · TherapyLake · EOD Reporting Remote Medical Admin No ramp-up needed. Available now. Executive Assistant · Virtual Assistant · Healthcare Admin · Medical Scheduler · Calendar Management · EOD Reporting · Staff Coordination · Patient Communication · Documentation Monitoring · HIPAA Compliance · Inbox Management · Workflow Design · Google Workspace · Microsoft Office · TherapyLake · Office Ally · NetHealth · HumHealth · Operations Tracker