Ali M.

Virtual Assistant | CRM Specialist | Executive Support | Lead Generation Expert | Canva | Customer Support | I help CEOs, startups, agencies, and growing businesses streamline operations, manage CRM systems, organize workflows, and improve customer communication through reliable virtual assistant support. With proven experience working with international clients across SaaS, healthcare, real estate, and service-based industries, I specialize in executive assistance, CRM management, lead generation, operations coordination, and customer support. I focus on helping businesses save time, improve organization, and maintain smooth day-to-day operations. 🔹 My Expertise Includes: ✔ Virtual Assistant & Administrative Support ✔ CRM Management (GoHighLevel, Salesforce, HubSpot) ✔ Executive Assistance & Calendar Management ✔ Lead Generation & LinkedIn Outreach ✔ Customer Support & Inbox Management ✔ Sales Pipeline & Follow-Up Management ✔ Data Entry & Database Management ✔ Workflow Automation & Team Coordination 🔹 Professional Experience: ✅ Caring – Care Operations & CRM Support Managed support tickets using Salesforce and HubSpot, handled onboarding processes, updated sensitive client records, assigned Jira tasks, and maintained smooth communication through Slack and email support. ✅ HIGHKEY – GoHighLevel CRM & Sales Support Managed pipelines, opportunity cards, call notes, automated follow-ups, and meeting summaries inside GoHighLevel (GHL). Supported client communication and sales operations while maintaining accurate CRM updates. ✅ Nimbux – Operations Virtual Assistant Handled daily operations using Slack, Intercom, Fillout, and Nimbus Portal. Managed CEO communications, onboarding tasks, workspace organization, and customer support coordination. ✅ Juanpa Global – Executive Virtual Assistant Worked directly with the CEO managing calendar scheduling, social media management, client communication, comments, inbox management, and administrative coordination. ✅ HalloCasa – Real Estate Data Management Processed and organized 5,000+ real estate agent profiles using Google Workspace and LinkedIn Sales Navigator with high accuracy and structured database management. ✅ MP Star Professionals – Scheduling & Operations Coordination Managed cleaner scheduling, client bookings, reporting, and daily coordination to ensure smooth workflow execution. ✅ Maxiesquad USA – Administrative & Customer Support Handled invoicing, customer support, social media assistance, and administrative operations. 🔹 Tools & Platforms: GoHighLevel • Salesforce • HubSpot • LinkedIn Sales Navigator • Jira • Slack • Google Workspace • Trello • Asana • ClickUp • Notion • Airtable • Canva • ChatGPT 🔹 Why Clients Hire Me: ✔ Strong communication & fast response time ✔ Organized, detail-oriented, and reliable ✔ Able to work independently with minimal supervision ✔ Experienced in high-volume operations and remote collaboration ✔ Comfortable working across multiple time zones 📌 Available for long-term projects 📌 60+ hours/week availability 📌 Fluent English communication If you need a dependable Virtual Assistant who can manage operations, CRM systems, executive tasks, and customer support efficiently, let’s connect and grow your business together.