Neriza A.
Customer Service Team Lead
I am well-trained in administrative jobs, marketing, and customer service management. I have years of experience -handling billing disputes -phone calls inbound and outbound -order management processes -handling objections, and providing prompt customer service to clients. I am knowledgeable and skillful in using Microsoft Office like Word, Excel, PowerPoint, and VlookUp. I have experience in using CRM systems, SAP, and managing other tools for editing and administrative tasks. I am a graduate of Business Administration major in Business and Operation Management Course from De La Salle University.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $117,006$117k
$7.9k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 8
Rarest: top 1% in Data Profiling, of 97. Ranked by MRR among everyone on Upwork with the skill.
- Data Profiling97 freelancers · 🇵🇭 #1Top 1%🇵🇭#1 of 60
- #7Management Information System77 freelancers · 🇵🇭 #3Top 9%🇵🇭#3 of 12
- #10Management Development196 freelancers · 🇵🇭 #3Top 5%🇵🇭#3 of 58
- #36Supply Chain & Logistics1,161 freelancers · 🇵🇭 #6Top 3%🇵🇭#6 of 263
- #68Change Management703 freelancers · 🇵🇭 #5Top 10%🇵🇭#5 of 45
- #82Order Processing2,648 freelancers · 🇵🇭 #47Top 3%🇵🇭#47 of 1,622
- #226Management Skills6,116 freelancers · 🇵🇭 #45Top 4%🇵🇭#45 of 1,901
- #874Microsoft Excel32,523 freelancers · 🇵🇭 #174Top 3%🇵🇭#174 of 9,316