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Neriza A.

Neriza A.

Customer Service Team Lead

I am well-trained in administrative jobs, marketing, and customer service management. I have years of experience -handling billing disputes -phone calls inbound and outbound -order management processes -handling objections, and providing prompt customer service to clients. I am knowledgeable and skillful in using Microsoft Office like Word, Excel, PowerPoint, and VlookUp. I have experience in using CRM systems, SAP, and managing other tools for editing and administrative tasks. I am a graduate of Business Administration major in Business and Operation Management Course from De La Salle University.

🇵🇭Dasmarinas, Philippines$15/hr80% JSSSince Mar 2020

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#15,343 / 412k
🇵🇭Country#1,195 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $16k

World#12,848 / 412k
🇵🇭Country#960 / 56.3k
Total earnings
$113k

Billed in all: $117k

World#34,185 / 412k
🇵🇭Country#4,207 / 56.3k
Per project
$113k

$7.9k in the last 6 months

World#140 / 412k
🇵🇭Country#3 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 7 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$117k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$114k$116k$118kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 8

Rarest: top 1% in Data Profiling, of 97. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Data Profiling97 freelancers · 🇵🇭 #1Top 1%
  2. #7Management Information System77 freelancers · 🇵🇭 #3Top 9%
  3. #10Management Development196 freelancers · 🇵🇭 #3Top 5%
  4. #36Supply Chain & Logistics1,161 freelancers · 🇵🇭 #6Top 3%
  5. #68Change Management703 freelancers · 🇵🇭 #5Top 10%
  6. #82Order Processing2,648 freelancers · 🇵🇭 #47Top 3%
  7. #226Management Skills6,116 freelancers · 🇵🇭 #45Top 4%
  8. #874Microsoft Excel32,523 freelancers · 🇵🇭 #174Top 3%