Neriza A.

Customer Service Team Lead

I am well-trained in administrative jobs, marketing, and customer service management. I have years of experience -handling billing disputes -phone calls inbound and outbound -order management processes -handling objections, and providing prompt customer service to clients. I am knowledgeable and skillful in using Microsoft Office like Word, Excel, PowerPoint, and VlookUp. I have experience in using CRM systems, SAP, and managing other tools for editing and administrative tasks. I am a graduate of Business Administration major in Business and Operation Management Course from De La Salle University.