Claudia H.

Virtual Assistant

Are you overwhelmed by daily operations, hiring bottlenecks, or fragmented systems? I am an adaptable, solutions-oriented Executive Virtual Assistant, Operations & HR Support Specialist who thrives on taking chaos and turning it into streamlined, scalable systems. With a proven track record supporting law firms in NY & Ohio, a senior healthcare company in Puerto Rico, credit repair businesses, digital marketing operations, and HR/recruitment teams, I bring high-level execution, absolute discretion, and attention to detail to every project. Whether it’s screening candidates and conducting interviews, mapping complex workflows, leveraging AI tools to multiply efficiency, managing legal documentation, or organizing literally anything that needs order—I’ve got you covered. Key Highlights & Specialized Experience HR & Recruitment Support: Experienced in end-to-end candidate sourcing, screening, scheduling, conducting initial interviews, and supporting HR administrative workflows. Legal Document & Administrative Specialist: High-precision document formatting, archiving, and confidential data support for law firms in Ohio and New York. Project & Process Manager: Direct process optimization, workflow design, and operational management for a senior healthcare company in Puerto Rico. Credit Repair & Financial Admin Support: Skilled in credit repair admin tasks, client intake, documentation, and follow-ups. AI-Enhanced Workflows: Skilled in leveraging AI tools to accelerate candidate evaluation, research, document drafting, and task automation. Marketing & Digital Support: Support for digital marketing operations, content updates, e-commerce support, and CMS maintenance. Core Services -HR, Recruitment & People Support Sourcing, candidate screening, and resume reviewing. Conducting initial interviews and candidate evaluations. Interview scheduling, onboarding coordination, and HR administrative record-keeping. - Operations, Process & Project Management Process mapping (Lucidchart), SOP creation, and workflow optimization. Complete digital file reorganization (Google Drive, OneDrive, Dropbox). General operational troubleshooting—if it's disorganized, I will build a system for it. - AI & Marketing Operations AI-assisted research, content drafting, process automation, and prompt execution. Marketing support, visual collateral design, and content management (WordPress, Shopify). Lead generation, web research, and CRM/data updates. - Legal & Financial Document Specialist Advanced document clean-up, fillable PDFs, and confidential file management. Credit repair support, file review, and administrative tracking. - Executive Communication & Scheduling Advanced Inbox Management: filtering, canned responses, daily priority briefs, and cleanup. Multi-timezone schedule coordination using Google Calendar, Outlook, and Calendly. Tools & Software Proficiency HR & Recruitment: Applicant Tracking Systems (ATS), Candidate Screening, Interviewing AI & Automation: ChatGPT/AI Tools, Administrative Workflow Automation Operations & Diagrams: Lucidchart, Google Workspace (Sheets, Docs, Analytics), MS Office Cloud & Storage: Google Drive, OneDrive, Dropbox E-Commerce & Marketing: Shopify, WordPress, Canva, Photoshop, Illustrator, InDesign Scheduling: Google Calendar, Outlook, Calendly Ready to streamline your business and hire top support? Send me a quick message explaining what you need help with, and let's discuss how I can bring structure and speed to your project!