Claudia H.

Executive Virtual Assistant | Operations, HR, AI & Administrative Management I turn operational chaos into organized, efficient, and scalable workflows. Is your business growing, but administrative tasks, recruitment, and internal processes are taking up too much of your time? I'm here to help! I'm an Executive Virtual Assistant specializing in business operations, human resources, project management, and AI-powered automation. I enjoy finding practical solutions, streamlining processes, and turning complex tasks into efficient, easy-to-manage workflows. I've supported law firms in New York and Ohio, a senior healthcare company in Puerto Rico, credit repair businesses, and digital marketing and recruitment teams. These experiences have given me a well-rounded understanding of business operations, combining organization, analytical thinking, discretion, and strong attention to detail. My approach is simple: make your work easier, your processes clearer, and your business more efficient. How I Can Support Your Business 1. Human Resources & Recruitment - Candidate sourcing and screening. - Resume review and shortlisting. - Initial interviews and candidate assessments. - Interview scheduling and calendar coordination. - Onboarding support. - Employee records and HR documentation management. - Administrative support for HR teams. 2. Business Operations & Project Management - Business process organization and optimization. - Workflow mapping and process visualization using Lucidchart. - Standard Operating Procedures (SOPs) creation. - Task documentation and follow-up. - Digital file organization using Google Drive, OneDrive, and Dropbox. - Identifying operational bottlenecks and improvement opportunities. - Project coordination and deliverable tracking. 3. Artificial Intelligence & Automation - AI-assisted research and information gathering. - Automating repetitive administrative tasks. - Document creation and optimization. - Market and business research. - Lead generation and qualification. - CRM and database updates. - Integrating AI tools into everyday business workflows. 4. Legal & Financial Administrative Support - Formatting, reviewing, and organizing legal documents. - Creating fillable PDF forms. - Confidential document and file management. - Administrative support for credit repair businesses. - Client records and documentation organization. - Application tracking and administrative follow-ups. 5. Digital Marketing & E-commerce Support - Website content updates and management. - WordPress and Shopify administration. - Lead research and generation. - Business database organization. - Visual content creation using Canva and Adobe tools. - Administrative support for marketing campaigns and operations. 6. Executive Assistance & Communication - Email inbox management and organization. - Message filtering and follow-up coordination. - Daily activity summaries and priority reports. - Executive calendar and meeting management. - Scheduling across multiple time zones. - Appointment scheduling using Google Calendar, Outlook, and Calendly. Tools & Technology AI & Productivity: ChatGPT and AI-powered tools. Operations & Organization: Lucidchart, Google Workspace, Microsoft Office. Cloud Storage: Google Drive, OneDrive, Dropbox. Marketing & Design: WordPress, Shopify, Canva, Photoshop, Illustrator, and InDesign. Communication & Scheduling: Google Calendar, Outlook, Calendly. HR & Recruitment: Applicant Tracking Systems (ATS), candidate sourcing, screening, and interview coordination tools. What You Can Expect When Working With Me - Clear, professional communication. - Structured task management and consistent follow-through. - Discretion when handling confidential information. - Flexibility across different industries and business environments. - Initiative in identifying problems and suggesting practical solutions. - Strong attention to detail and commitment to quality. - Smart use of technology to improve efficiency and productivity. I don't just check tasks off a list. I want to understand how your business works, identify opportunities for improvement, and help you build processes that actually make a difference. Ready to Get Your Time Back and Grow Your Business? Tell me what you need help organizing, delegating, or improving. We can start with a one-time task, streamline a specific process, or build an administrative support system that grows alongside your business. Let's connect! I'm ready to turn your to-do list into results.