Mark Lister M.

As a Senior Customer Service Representative, I bring proven experience resolving client issues, managing high-volume communications, and delivering consistent, professional service that strengthens customer relationships. As a Medical Records Custodian, I manage the secure retrieval, organization, and handling of sensitive records with strict attention to confidentiality, accuracy, and compliance. My background also spans legal administration, e-commerce operations, and case/file management, giving me a versatile skill set that adapts easily across industries. Core Expertise: Senior-level customer service, client communication, and issue resolution using HubsSpot and Zendesk Medical and legal records retrieval, custody, and document management Social media content creation, branded graphics, and visual design CRM and database maintenance (Filevine, Salesforce) Administrative support and case/file management Data organization, records compliance, and confidentiality management Juggling multiple priorities with accuracy and dependability in remote or in-office settings Whether you need day-to-day operational support, secure records handling, or engaging content for your brand, I'm committed to delivering efficient, accurate, and professional results.