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Diana T.

Diana T.

Bilingual Customer Service Representative

Hi! I'm Diana, a reliable and detail-oriented virtual assistant with a passion for helping businesses thrive—without the phone calls! I specialize in email management, live chat support, data entry, customer service, and content organization. I'm bilingual (English & Spanish), calm under pressure, and known for my professionalism, empathy, and clarity in communication. With experience in both customer-facing and administrative roles, I bring strong organizational skills, a proactive attitude, and a deep respect for deadlines. I'm also a full-time student, so I understand the value of time, focus, and balance. I'm currently looking for part-time, remote opportunities that allow me to support your goals while continuing my education. 💻 What I Offer: Email & chat support (non-phone communication) Customer service with a warm, professional touch Calendar & task management Data entry & research Spanish-English translations (basic) ✨ What You Can Expect: Clear and consistent communication Respect for your time and business A reliable, positive person on your team Let’s connect! I’d love to help lighten your load and support your success. Skills to Add (in the skills section): Email Handling Live Chat Support Virtual Assistance Customer Service Data Entry Spanish Translation Calendar Management Task Prioritization

🇦🇬St John's, Antigua and Barbuda$10/hr100% JSSSince Mar 2020

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#206,897 / 412k
🇦🇬Country#12 / 17
Revenue, last 30 days
$0
Total earnings
$8.8k

Billed in all: $9.3k

World#206,897 / 412k
🇦🇬Country#12 / 17
Per project
$8.8k
Projects, last 6 months
0
World#209,857 / 412k
🇦🇬Country#11 / 17
Projects in all
1

Across 5 contracts

0% fixed100% hourly
World#360,675 / 412k
🇦🇬Country#16 / 17

Earnings, last 30 days

$9.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.1k$9.2k$9.3k$9.4kOct 9Oct 24Nov 8

Skills