Ronnel D.

Hey there! Ron here, just to give you a quick overview. I have worked in the customer service sector for more than ten years, and I am eager to help your team succeed. I developed my abilities as a customer care agent, fraud/disputes investigator, and customer experience analyst at Kohls.com. Because of my unwavering focus on providing outstanding customer service, I have continuously received good feedback and high customer satisfaction ratings. I am skilled in several customer support programs, such as Zendesk, Shopify, Magento2, Connect (Oracle), and others. I am a motivated learner who is ready to take on new tasks and adjust to evolving procedures. In order to guarantee that client or customer queries are promptly addressed, I am willing to perform a 12-hour shift, five days a week. My self-motivation, organizational abilities, and attention to detail enable me to produce exceptional outcomes quickly.