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Joanie F.
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Joanie F.

Social Media VA / Experienced CSR

Hello, I am freelancing for 5 years already. Focusing on Customer Service jobs, Appointment setting and Social Media. Before that, I was also once a Team Leader for AT&T. I have a total of 13 years customer service experience. On my 8th year, I was already handling my own team of 16-20 agents. I have an advanced skills with phone, chat and email support. I am also experienced in handling multiple ecommerce brands in shopify.

🇵🇭San Mateo, Philippines$15/hr100% JSS5.00 (9)Since Mar 2020
GlobeUpwork

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,138 / 412k
🇵🇭Country#1,499 / 56.3k
Revenue, last 30 days
$2.3k

Last 6 months: $15k

World#17,806 / 412k
🇵🇭Country#1,850 / 56.3k
Total earnings
$114k

Billed in all: $119k

World#33,651 / 412k
🇵🇭Country#4,112 / 56.3k
Per project
$5.7k

$4.9k in the last 6 months

World#30,374 / 412k
🇵🇭Country#7,234 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
20

Across 28 contracts

18% fixed82% hourly
World#133,447 / 412k
🇵🇭Country#10,355 / 56.3k

Earnings, last 30 days

$119k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$116k$118k$120kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Social Media Plugin

Ranked by MRR among everyone on Upwork with the skill.

  1. #11Social Media Plugin466 freelancers · 🇵🇭 #4Top 2%
  2. #98LinkedIn3,309 freelancers · 🇵🇭 #28Top 3%
  3. #204Facebook5,550 freelancers · 🇵🇭 #34Top 4%
  4. #217Scheduling6,335 freelancers · 🇵🇭 #84Top 3%
  5. #309Zendesk5,908 freelancers · 🇵🇭 #140Top 5%
  6. #435Online Chat Support11,527 freelancers · 🇵🇭 #225Top 4%
  7. #468Technical Support11,267 freelancers · 🇵🇭 #190Top 4%
  8. #541Email Support14,954 freelancers · 🇵🇭 #287Top 4%