Joanie F.

Social Media VA / Experienced CSR

Hello, I am freelancing for 5 years already. Focusing on Customer Service jobs, Appointment setting and Social Media. Before that, I was also once a Team Leader for AT&T. I have a total of 13 years customer service experience. On my 8th year, I was already handling my own team of 16-20 agents. I have an advanced skills with phone, chat and email support. I am also experienced in handling multiple ecommerce brands in shopify.