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Albert O.
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Albert O.

Technical/Customer Support

I am a highly skilled customer support professional with extensive experience handling diverse customer inquiries via phone, email, and live chat. Proactive, hardworking, and commercially focused, I excel in making informed decisions and solving complex problems under pressure in fast-paced, client-centric environments. I bring strong analytical and research abilities, exceptional troubleshooting and problem-solving skills, and outstanding communication expertise. Additionally, I am fluent in both written and spoken English, ensuring clear and effective interactions with clients and customers.

🇳🇬Lagos, Nigeria$15/hr100% JSS5.00 (18)Since Mar 2020

Earnings and projects

MRR
$747

Last 6 months ÷ 6

World#60,889 / 412k
🇳🇬Country#1,431 / 13.8k
Revenue, last 30 days
$639

Last 6 months: $4.5k

World#56,426 / 412k
🇳🇬Country#1,385 / 13.8k
Total earnings
$66k

Billed in all: $75k

World#59,573 / 412k
🇳🇬Country#477 / 13.8k
Per project
$3.3k

$4.5k in the last 6 months

World#51,011 / 412k
🇳🇬Country#739 / 13.8k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇳🇬Country#6,596 / 13.8k
Projects in all
20

Across 23 contracts

39% fixed61% hourly
World#133,447 / 412k
🇳🇬Country#4,077 / 13.8k

Earnings, last 30 days

$75.2k+$639 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$74.5k$75.0k$75.5kOct 8Oct 23Nov 7

Skill rankings: Top 13% in WordPress

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