Arriane J.

Executive Assistant| Shopify Mgr| Customer Support| RN | Sales

Looking for a reliable, organized, and versatile professional who can support your executives, customers, online store, and daily business operations? I’m an experienced Executive Assistant, Virtual Assistant, Shopify Store Manager, Customer Support Specialist, former business owner and Registered Nurse. My background combines administrative support, e-commerce, customer service, account management, sales operations, trade marketing, and team coordination. I can help you with: Executive and Administrative Support • Email and inbox management • Calendar and schedule management • Meeting and appointment coordination • Document preparation and data entry • Research, record-keeping, and reporting • Daily task and priority management • Executive communication support • CRM updates and lead organization • Appointment setting and follow-ups Shopify and E-commerce Support • Shopify store management • Product listing creation and updates • Product descriptions and store information • Inventory monitoring and stock coordination • Order processing and fulfillment support • Store policy creation and updates • Customer inquiry management • Refund and order-issue coordination • Sales reporting and basic analytics • Coordination with developers and designers Customer Support • Email, chat, and inbox support • Customer questions and complaint resolution • Refund processing • Payment-plan assistance • Claims and payment reminders • Order updates and follow-ups • Customer record management • Professional escalation handling • Customer retention and service recovery Social Media and Content Assistance • Social media inbox and DM management • Lead identification and routing • UGC creator research and outreach • Content scheduling • Canva graphics • Online research and data collection • Customer and community engagement Account, Sales, and Operations Support • Key account management • Purchase-order processing • Inventory and stock-availability monitoring • Marketing-material coordination • Sales and collection follow-ups • Customer and competitor research • Product-display and marketing support • Coordination between customers, suppliers, and internal teams My professional background includes: • Providing executive support to an international company • Managing Shopify products, inventory, policies, and customer inquiries • Supporting renters with refunds, payment plans, claims, and due-date reminders • Assisting real-estate professionals with website content, records, and administrative tasks • Owning and managing three restaurant branches, including operations, inventory, marketing, and customer service • Managing key accounts for consumer-product brands • Processing purchase orders, coordinating stock, and supporting collections • Promoting pharmaceutical consumer-health products and monitoring competitor activity • Delivering attentive customer service in a highly regulated casino environment As a Registered Nurse, I also bring empathy, confidentiality, attention to detail, discipline, and the ability to remain calm under pressure. This background is especially valuable for healthcare, wellness, customer-care, and detail-sensitive projects. Why clients can rely on me: ✓ Organized and detail-oriented ✓ Professional and customer-focused ✓ Comfortable handling sensitive information ✓ Proactive and dependable ✓ Adaptable to different industries and workflows ✓ Experienced in both support and business operations ✓ Clear English communication ✓ Capable of working independently ✓ Focused on accuracy and timely completion Whether you need ongoing executive assistance, Shopify support, customer service, administrative help, or someone to keep your daily operations organized, I’m ready to contribute. Send me a message and let’s discuss how I can make your workload lighter and your business operations smoother.