Ken D.

I am a skilled and motivated Customer Service Representative who has acquired various knowledge in the field driven from my previous experiences. Taking Hotel and Restaurant Management in college, is where my desire and skills for customer service began. Prior to graduating, I worked at a well-known fast food chain, interacting and providing services to customers at all cost. Soon enough, I was promoted as a Chief crew, with responsibilities in mentoring and monitoring the progress and development of the newly-hired staff. I also had experiences in public speaking through a multi-level marketing, providing trainings and motivations for people in knowing their potentials and reaching their goals. In 2010, I entered in to the world of business process outsourcing. Starting from a British company providing quotations on behalf of some company, where I worked as a Project Consultant for almost two years. Here, we are calling households in Britain to conduct surveys and provide qotations to possible prospects of our company. I also worked for a solar energy account as a Customer Service Representative where we provide quotations to our potential clients, offering the technology of solar panels. Additionally, for almost seven years now, I work at a flower company offering flower services to clients across United States as an Order Processor. During my years in these companies, I had experience in using CRMs of each respective businesses and have strenghtened my skills on the use of Microsoft Office applications particularly MS Excel and MS PowerPoint. I have excellent communication skills, enabling me to effectively communicate with a wide range of people. I am seeing a position in the industry in which I can put into practice my knowledge and experience, ultimately benefiting the operations of the organization that I work for. I am a friendly and compassionate person who has the skills and personality to serve your company and perform all the tasks that will be handed to me. I look forward to offer my skills and experiences I had to deliver excellent performance and accomplishments to my future clients. I look forward to working with you and helping you to streamline your tasks and to improve your business productivity.