Bea Marie S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi, I’m Bea 👋 I help businesses handle customer support through email, chat, and phone. If you need someone reliable to manage customer inquiries, orders, and refunds—I can help. I have 9 years of BPO experience, with 3 years focused on customer service, including supporting Amazon and Microsoft. I’ve handled phone, chat, and email support, assisting customers with orders, technical issues, billing concerns, and account-related questions. I’m experienced with tools like Shopify, HubSpot, CRM systems, and helpdesk platforms like Reamaze. I’m comfortable working in fast-paced environments and making sure every customer interaction is handled smoothly and professionally. Here’s how I can help your business: - Customer support (email, chat, and phone) - Order tracking, refunds, and account issues - Shopify and e-commerce support - CRM and helpdesk management - Data entry and admin tasks I’m reliable, easy to work with, and I always focus on giving customers a positive experience that reflects well on your brand. Let’s work together 🙂