Joy Mae M.

Virtual Assistant | Shopify | Order Processor| Customer Support

Do you need an extra hand to accomplish your tasks? No worries! Need to get organized? Let's get your to-do list checked off! It is time to stop looking for new freelancers. You arrived at this profile for a purpose. Hello and welcome! My name is Joy and I am a professional virtual assistant. With 11 years of experience in customer service and administrative support, I am well-equipped to handle a variety of tasks and projects. Whether you need help managing your schedule, handling emails, or completing data entry, I am here to assist you and make your life easier. My goal is to help you save time and focus on what matters most, so you can reach your goals and achieve success. I am committed to building strong, lasting relationships with you and am always looking for ways to add value to your businesses. Here are a few examples, I have extensive experience that will help your projects run smoothly and efficiently: ✔Customer Service - Provide customer support through phone, email, chat, and social media channels ✔ Sales Specialist ✔ Email Outreach ✔Admin Assistance ✔Email Marketing ✔ Lead Generation ✔ Content Creation ✔Research and Data Entry ✔Scheduling Appointments 💻TRAINED TOOLS: ✅ Freshdesk ✅ Zendesk ✅ Go High Level ✅ HubSpot ✅ Pipedrive ✅ Gorgias ✅ Asana ✅ Trello ✅ Notion ✅ Slack ✅ Discord ✅ Ring Central ✅ Zoom, Loom ✅ Shopify ✅ ShipStation ✅Data Export ✅Stripe ✅Recharge ✅Zapier ✅Klaviyo ✅Canva Let's work together to take your business to the next level!