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Amors M.

Amors M.

Experienced Bilingual Customer Care Specialist

🌟Welcome to my page, 🌟 ❤️‍🔥 If you are looking for a passionate and an Exceptional Customer Representative, here I am to help you with your customer needs, short and long term, as a talented communicator and listener, gifted in conflict handling, and a keen sense of organization that enables effective delivery of exceptional services. 📊 I am able to maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or skills of the organization. 🛸 As a Customer Service professional, I will go the extra mile to provide you with an exceptional level of service whether it is through e-mails, chats or support. 🧑🏾‍💻 Furthermore, I have more than 5 years working in the field. These experiences gave me different skills and the ability to work with many types of people. I believe I can fit easily into your team. I am a French and Creole native speaker, and excellent level in English and Spanish. -✅ High level of computer literacy (Excel, Word, Email, Internet, PowerPoint, and several corporate programs) -✅ Extensive knowledge and experience in data entry -✅ Willing to learn new skills, gain experience and increase knowledge -✅ High level of customer service and ability to resolve customer queries & concerns -✅ Excellent verbal communication skills -✅ Face to face, over the phone via email -✅ Fast learner of any given task. You're welcome to reach out to me anytime to arrange our initial meeting! 🤝🏻🤝🏻🤝🏻🤝🏻🤝🏻 Skills and attributes, look forward to hearing from you! Regards, Amors Michel

🇩🇴Santiago de los Caballeros, Dominican Republic$15/hr100% JSS4.91 (4)Since Apr 2020
GlobeUpwork

Earnings and projects

MRR
$198

Last 6 months ÷ 6

World#113,936 / 412k
🇩🇴Country#514 / 1,225
Revenue, last 30 days
$0

Last 6 months: $1.2k

Total earnings
$11k

Billed in all: $11k

World#191,475 / 412k
🇩🇴Country#644 / 1,225
Per project
$2.1k

$593 in the last 6 months

World#73,594 / 412k
🇩🇴Country#313 / 1,225
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇩🇴Country#188 / 1,225
Projects in all
5

Across 7 contracts

43% fixed57% hourly
World#266,042 / 412k
🇩🇴Country#467 / 1,225

Earnings, last 30 days

$11.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10.8k$11.0k$11.2k$11.4kOct 8Oct 23Nov 7

Skill rankings: Top 35% in Shopify Dropshipping

Ranked by MRR among everyone on Upwork with the skill.

  1. #530Outbound Call1,218 freelancers · 🇩🇴 #13Top 44%
  2. #535Inbound Inquiry1,295 freelancers · 🇩🇴 #5Top 41%
  3. #546Customer Engagement1,530 freelancers · 🇩🇴 #5Top 36%
  4. #795Shopify Dropshipping2,301 freelancers · 🇩🇴 #1Top 35%
  5. #930Customer Care2,153 freelancers · 🇩🇴 #25Top 43%
  6. #1,584Customer Satisfaction3,986 freelancers · 🇩🇴 #63Top 40%
  7. #1,597Quality Assurance4,092 freelancers · 🇩🇴 #20Top 39%
  8. #4,266Technical Support11,267 freelancers · 🇩🇴 #101Top 38%