Amors M.
Experienced Bilingual Customer Care Specialist
🌟Welcome to my page, 🌟 ❤️🔥 If you are looking for a passionate and an Exceptional Customer Representative, here I am to help you with your customer needs, short and long term, as a talented communicator and listener, gifted in conflict handling, and a keen sense of organization that enables effective delivery of exceptional services. 📊 I am able to maintain the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or skills of the organization. 🛸 As a Customer Service professional, I will go the extra mile to provide you with an exceptional level of service whether it is through e-mails, chats or support. 🧑🏾💻 Furthermore, I have more than 5 years working in the field. These experiences gave me different skills and the ability to work with many types of people. I believe I can fit easily into your team. I am a French and Creole native speaker, and excellent level in English and Spanish. -✅ High level of computer literacy (Excel, Word, Email, Internet, PowerPoint, and several corporate programs) -✅ Extensive knowledge and experience in data entry -✅ Willing to learn new skills, gain experience and increase knowledge -✅ High level of customer service and ability to resolve customer queries & concerns -✅ Excellent verbal communication skills -✅ Face to face, over the phone via email -✅ Fast learner of any given task. You're welcome to reach out to me anytime to arrange our initial meeting! 🤝🏻🤝🏻🤝🏻🤝🏻🤝🏻 Skills and attributes, look forward to hearing from you! Regards, Amors Michel
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.2k
Billed in all: $11,183$11k
$593 in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 35% in Shopify Dropshipping
Ranked by MRR among everyone on Upwork with the skill.
- #530Outbound Call1,218 freelancers · 🇩🇴 #13Top 44%🇩🇴#13 of 19
- #535Inbound Inquiry1,295 freelancers · 🇩🇴 #5Top 41%🇩🇴#5 of 17
- #546Customer Engagement1,530 freelancers · 🇩🇴 #5Top 36%🇩🇴#5 of 10
- #795Shopify Dropshipping2,301 freelancers · 🇩🇴 #1Top 35%🇩🇴#1 of 2
- #930Customer Care2,153 freelancers · 🇩🇴 #25Top 43%🇩🇴#25 of 42
- #1,584Customer Satisfaction3,986 freelancers · 🇩🇴 #63Top 40%🇩🇴#63 of 134
- #1,597Quality Assurance4,092 freelancers · 🇩🇴 #20Top 39%🇩🇴#20 of 51
- #4,266Technical Support11,267 freelancers · 🇩🇴 #101Top 38%🇩🇴#101 of 194