Madlena M.
Translator and Customer Support Specialist
My name is Madlena Metodieva, and I am a dedicated and detail-oriented professional from Bulgaria with strong experience in translation, customer support, team leadership, and e-commerce. I am fluent in English and a native Bulgarian speaker, with excellent command of both languages. My background includes working as a team leader in an e-commerce company, as well as experience in telecommunications and sales, which have helped me develop strong communication, organizational, and leadership skills. I am passionate about delivering high-quality work, maintaining clear communication, and helping clients achieve their goals efficiently and professionally. Services I Offer: English ↔ Bulgarian Translation and Localization Proofreading and Editing in both languages Email Writing and Professional Correspondence Customer Support (via phone, chat, or email) Virtual Assistance (data entry, research, scheduling) Social Media Management (Facebook, Instagram, content creation) Quality Control (photos, product listings, etc.) Subtitling and Transcription Microsoft Office and Google Workspace Proficiency I take pride in being reliable, efficient, and attentive to detail. Whether you need accurate translations, professional communication, or organized support for your business, I am here to help. Thank you for your time and consideration. I look forward to working with you.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $575
Billed in all: $12,519$13k
$575 in the last 6 months
Across 60 contracts
Earnings, last 30 days
Skill rankings: Top 27% in Voice-Over
Ranked by MRR among everyone on Upwork with the skill.
- #25Bulgarian to English Translation75 freelancers · 🇧🇬 #23Top 33%🇧🇬#23 of 67
- #36English to Bulgarian Translation94 freelancers · 🇧🇬 #33Top 38%🇧🇬#33 of 85
- #480Quality Control1,307 freelancers · 🇧🇬 #3Top 37%🇧🇬#3 of 6
- #1,380Voice-Over5,093 freelancers · 🇧🇬 #3Top 27%🇧🇬#3 of 17
- #2,195Phone Support5,090 freelancers · 🇧🇬 #3Top 43%🇧🇬#3 of 5
- #2,926Phone Communication6,538 freelancers · 🇧🇬 #4Top 45%🇧🇬#4 of 10
- #3,122Editing & Proofreading11,045 freelancers · 🇧🇬 #15Top 28%🇧🇬#15 of 33
- #3,465Sales9,827 freelancers · 🇧🇬 #5Top 35%🇧🇬#5 of 18