Mary Jane G.
Professional Hotel Reservations and Sales Manager
Hello there! You can call me MJ, and I'm a professional Hotel Reservations and Sales Manager here in the Philippines. I've worked with different businesses professionally for 8 years in the field of sales. Servicing clients from the hotel and hospitality industry (Reservations Specialist), real estate (Sales Executive), medical (cold calling), eCommerce (Shopify and eBay), and digital marketing (Conversion Campaign). Receptive, Honest, and Goal-Oriented- these are the best words that can describe me as a person, both professionally and personally. Currently, my team and I working in the hospitality industry, I have 17 heads under my team. We do hotel reservations for Intercontinental Hotels Group in different regions like North America, the United Kingdom, Australia, and the Middle East. I do sales coaching, business planning, team planning, performance analysis, data entry for reports (excel and spreadsheet), demo on how to do sales, and create programs to increase sales. I have perfect knowledge and skills on how to do sales like the following: Sales Strategy Sales Process Sales Training Sales Call Scripts Email Script Sales Content Sales Call Flow Sales Coaching My professional life in sales started as a sales executive on a real estate company locally (Hausland Corporation) way back in 2014. I learned how to develop my selling skills and how the proper way of communicate with your buyer, work with a team and exceed the goal. I do direct sales and buyer tripping. Because of hard work, I was promoted as a sales manager where I manage a team with 16 sales executives. I developed my English proficiency when I started working with BPO as a customer service and sales representative of eBay and Wyndham. I learned how to properly communicate over the phone, do direct sales over the phone, how empathize, and understand the outsourcing business. For the Medical industry, I worked as a cold caller for select quote medical advantage where I do sales by convincing the lead to transfer them to our licensed medicare agent. I have an excellent understanding of how to use callshaper. When it comes to digital marketing, I have a great understanding of how to run Fb ads (Business Manager) because I have my own page where I create and manage my own ads. I create my own graphics and am knowledgeable in using Canva and Photoshop. To enhance my skills, I also attended training on how to use Zendesk, Freshdesk, Mailchimp, Active Campaign, and Elementor. During my free time, I love watching movies and cooking. I also engage myself in sports activities like volleyball and badminton. Tools that I'm knowledgeable of: PMS (Oracle) FB Business Manager Google Business Manager Google Suites Zendesk/Fresh desk CRM (Active Campaign, Mailchimp ) WordPress (Elementor) Excel Outlook Calendar Invites Microsoft Teams (Meetings, breakout rooms) Skype My profile really fit for the job. I'm just one invitational away. :)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.4k
Billed in all: $28,151$28k
$9.4k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Design Writing
Ranked by MRR among everyone on Upwork with the skill.
- #37Design Writing650 freelancers · 🇵🇭 #5Top 6%🇵🇭#5 of 56
- #124Coaching1,319 freelancers · 🇵🇭 #24Top 9%🇵🇭#24 of 204
- #234Product Knowledge2,128 freelancers · 🇵🇭 #129Top 11%🇵🇭#129 of 1,267
- #366Real Estate4,691 freelancers · 🇵🇭 #128Top 8%🇵🇭#128 of 1,612
- #469Customer Satisfaction3,986 freelancers · 🇵🇭 #213Top 12%🇵🇭#213 of 1,816
- #533Cold Calling6,565 freelancers · 🇵🇭 #233Top 8%🇵🇭#233 of 3,198
- #1,268Social Media Management20,041 freelancers · 🇵🇭 #501Top 6%🇵🇭#501 of 7,196
- #2,083Shopify23,160 freelancers · 🇵🇭 #424Top 9%🇵🇭#424 of 4,292