Rafael M.
Sale and customer service expertise
Customer Support - live chat, inbound or outbound phone support, order processing, & email handling. Design & Multimedia - text to audio transcription, voice-over, voice recording. Writing - re-writing, creative writing, & proof reading. MS Word, MS Excel, PDF, Google Docs. I would like to establish an online, stay-at-home, job that allows me to use and develop my aforementioned skills. I worked in the call center industry for over 8 years. I have also had the opportunity to work for a company named Rivka Development based in Hermosillo, Mexico as a Project Manager and Business Development manager. I count with ample experience in personel management and consider myself very enthusiastic and someone with consistant growth on leadership skills. Been in charge of a family business throughout the years dealing with providers around my home state and providing quality products to very high valued institutions that are affiliated with the government
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $18k
Billed in all: $141,410$141k
$18k in the last 6 months
Across 23 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 6
Rarest: top 2% in Multitasking, of 598. Ranked by MRR among everyone on Upwork with the skill.
- PeopleMatter3 freelancers · 🇲🇽 #1Top 33%🇲🇽#1 of 1
- #14Multitasking598 freelancers · 🇲🇽 #1Top 2%🇲🇽#1 of 15
- #15Sales Leadership456 freelancers · 🇲🇽 #1Top 3%🇲🇽#1 of 11
- #35Price & Quote Negotiation1,092 freelancers · 🇲🇽 #1Top 3%🇲🇽#1 of 20
- #138Salesforce CRM3,059 freelancers · 🇲🇽 #3Top 5%🇲🇽#3 of 19
- #166Management Skills6,116 freelancers · 🇲🇽 #8Top 3%🇲🇽#8 of 114