Rafael M.

Sale and customer service expertise

Customer Support - live chat, inbound or outbound phone support, order processing, & email handling. Design & Multimedia - text to audio transcription, voice-over, voice recording. Writing - re-writing, creative writing, & proof reading. MS Word, MS Excel, PDF, Google Docs. I would like to establish an online, stay-at-home, job that allows me to use and develop my aforementioned skills. I worked in the call center industry for over 8 years. I have also had the opportunity to work for a company named Rivka Development based in Hermosillo, Mexico as a Project Manager and Business Development manager. I count with ample experience in personel management and consider myself very enthusiastic and someone with consistant growth on leadership skills. Been in charge of a family business throughout the years dealing with providers around my home state and providing quality products to very high valued institutions that are affiliated with the government