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Luisa Maria T.

Luisa Maria T.

Customer Service

I am an efficient representative with experience in managing all kind of situations where customers are not satisfied, trying to find the best solution for them in order to keep them as a client. Always trying to improve and be a better employee for my company, gaining experience to always be prepared for the unexpected.

🇲🇽Hermosillo, Mexico$5/hr80% JSS5.00 (4)Since Apr 2020

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#39,112 / 412k
🇲🇽Country#520 / 3,563
Revenue, last 30 days
$1.2k

Last 6 months: $7.5k

World#36,197 / 412k
🇲🇽Country#509 / 3,563
Total earnings
$84k

Billed in all: $86k

World#47,519 / 412k
🇲🇽Country#427 / 3,563
Per project
$42k

$7.5k in the last 6 months

World#1,412 / 412k
🇲🇽Country#21 / 3,563
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇲🇽Country#955 / 3,563
Projects in all
2

Across 7 contracts

0% fixed100% hourly
World#328,886 / 412k
🇲🇽Country#2,351 / 3,563

Earnings, last 30 days

$86k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$84k$85k$86k$87kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Communication Skills

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Transaction Processing238 freelancers · 🇲🇽 #1Top 13%
  2. #66Complaint Management355 freelancers · 🇲🇽 #3Top 19%
  3. #219Communication Skills2,224 freelancers · 🇲🇽 #12Top 10%
  4. #660Customer Satisfaction3,986 freelancers · 🇲🇽 #9Top 17%
  5. #995CRM Software8,314 freelancers · 🇲🇽 #10Top 12%
  6. #2,783Customer Support20,101 freelancers · 🇲🇽 #36Top 14%