Angelica S.
Virtual/Executive Assistant | Customer Service | Team Lead | Analyst
Hello there, I am an experienced virtual assistant, customer support specialist, and team leader with a strong background in delivering high-quality service and support. My expertise includes team reporting, quality assurance, managing customer interactions via chat, email, phone, sales, and handling social media accounts. I am proficient in various CRMs and tools, including HubSpot, Monday.com, Amazon Seller Central, Zoho, Front Email, Freshdesk, Slack, Acuity, Gorgias, Shopify, Airtable and GoHighLevel. Additionally, I have experience as an Analyst, where I developed skills in Data entry, Excel, Google Sheets, Google Docs, Research, Transcription, and other administrative tasks. I have a degree in Psychology and a background in Human Resources Management. I am always a top agent, I have received awards and certificates, it represents that I take all the work seriously and I'm always dedicated to it. Kind Regards, Angelica
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.1k
Billed in all: $75,216$75k
$705 in the last 6 months
Across 4 contracts
Across 24 contracts
Earnings, last 30 days
Skill rankings: Top 24% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
- #979Amazon FBA3,904 freelancers · 🇵🇭 #190Top 25%🇵🇭#190 of 710
- #1,699Executive Support5,288 freelancers · 🇵🇭 #679Top 32%🇵🇭#679 of 2,127
- #2,367Phone Communication6,538 freelancers · 🇵🇭 #1,143Top 36%🇵🇭#1,143 of 2,978
- #2,701Sales9,827 freelancers · 🇵🇭 #1,133Top 27%🇵🇭#1,133 of 3,672
- #4,830Social Media Management20,041 freelancers · 🇵🇭 #2,015Top 24%🇵🇭#2,015 of 7,196
- #7,698Microsoft Excel32,524 freelancers · 🇵🇭 #2,804Top 24%🇵🇭#2,804 of 9,317
- #11,750Customer Service37,168 freelancers · 🇵🇭 #6,433Top 32%🇵🇭#6,433 of 18,591
- #13,871Data Entry53,630 freelancers · 🇵🇭 #6,774Top 26%🇵🇭#6,774 of 21,670