Jarka Grace A.

I help multi-location practices achieve: ✔ Reduced A/R by 20–40% across multiple clinics ✔ 60% appeal win rate on denied or underpaid claims ✔ Faster turnaround on insurance payments ✔ Cleaner claims, fewer denials, and more consistent collections ✔ Stronger team performance through coaching, KPI monitoring, and SOP-driven workflows Are you looking for a Dental RCM Team Lead who not only understands the full Revenue Cycle Management process but also knows how to lead, train, and optimize a high-performing billing team? With over 3 years of experience as an RCM Team Lead and combined with 5 yrs of Dental end-to-end billing, I manage a full department of 20 A/R specialists and payment posters, overseeing the performance and collections of 15 dental clinics across the U.S. I ensure accuracy, efficiency, and maximized revenue by combining strong leadership, deep knowledge of dental billing, and the ability to analyze trends that impact collections. ✅ Core Competencies as a Dental RCM Team Lead ⭐ Leadership & Team Management — Oversee daily operations of 20 A/R reps & posters, set KPIs, conduct coaching, and ensure accountability ⭐ Full Dental RCM Oversight — Eligibility, verification, claims, appeals, posting, patient billing, reconciliation ⭐ Claims Management — Optimize submission workflow, track denials, improve acceptance rate, reduce rework ⭐ A/R Reduction Strategy — Create action plans, weekly aging reviews, and implement recovery strategies ⭐ Payment Posting & Reconciliation — ERA/EOB posting oversight, audit accuracy, correct posting errors ⭐ Denial & Appeal Management — Identify patterns, lead root-cause analysis, and drive successful appeals ⭐ Clinic Performance Monitoring — Review provider and clinic collection trends, production-to-collection ratio, and payer mix ⭐ Cross-Department Coordination — Communicate with providers, office managers, and admins to resolve issues ⭐ Team Training & SOP Development — Create guidelines and workflows for consistency and compliance 💡 Operational & Analytical Strengths ⭐ Monthly RCM Reporting — Create executive-level reports on collections, aging, adjustments, low-collection causes, and improvement plans ⭐ Identify Low Collection Drivers — Analyze coding, fee schedules, denials, claim submission gaps, and front-office issues ⭐ Process Optimization — Implement automation, streamline workflows, and enforce best practices 🦷 Dental Software & Tools I Work With ⭐ Dentrix ⭐ Dentrix Ascend ⭐ Open Dental ⭐ Eaglesoft If you’re looking for a Dental RCM Team Lead, Billing Manager, or someone who can take full ownership of your clinics’ revenue cycle and team performance, let’s connect! 📩 Ready to improve collections and strengthen your billing team? I’m here to help.