Ma. Ursula D.

With over 10 years of hands-on experience managing luxury villas, serviced apartments, and co-working spaces across global markets, including the USA, London, Vienna, Sydney, Shenzhen, Bali, Hong Kong, Taipei, and Cebu. I bring a strong track record of delivering high-quality property management. What I Offer: - Hostaway integration and PMS setup - Platform syncing and start-up support - Inquiry and reservation management - Cleaning and maintenance coordination - Guest communication and review management - Calendar management with dynamic pricing - Handling disputes and extenuating cases - Listing creation, optimization, and photography coordination - Revenue optimization using PriceLabs - OTA+ and Breezeway setup and management I have extensive experience managing listings across major platforms such as Airbnb, Bookingdatcom, VRBO, Expedia, TripAdvisor, and more. I’m also proficient with PMS tools, including Hostaway, Uplisting, Console, Lavanda, and PropertyStack, as well as Google Sheets, PriceLabs, RankBreeze, AirDNA, Canva, Breezeway, Monday, and Trello. My background includes 5 years working with German property management experts, handling 50+ properties across Europe and Asia, followed by another 5 years supporting the Australian and US markets. I now focus on helping both start-ups and established businesses scale through virtual property management. In addition, I offer social media marketing support to boost visibility and bookings through targeted campaigns on Facebook, Instagram, and Google. If you're looking for a reliable partner to elevate your property management, I’d be happy to connect. Portfolio available upon request.