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Ivan Miguel P.
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Ivan Miguel P.

Customer Service PRO | Virtual Assistant | Back Office Support EXP

I have experience as a customer service representative, both voice and chat/email support, for the past decade. I am a computer-literate person, and I have worked with different BPO companies, and I also have experience as a back office assistant. 🧰 𝙏𝙊𝙊𝙇𝙎 and 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 𝙄'𝙢 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙬𝙞𝙩𝙝: ✅HubSpot ✅Avaya ✅Nua ✅Notejoy ✅Slack ✅ClickUp ✅Front ✅Webmail ✅Notion ✅Text Expander ✅Microsoft 365 ✅ShipStation ✅Canva ✅Zendesk ✅Google Workspace ✅Zoom ✅WhatsApp ✅Site Tools ✅Grasshopper I am flexible, highly motivated and I prefer working long-term. I welcome the challenges as a great opportunity to improve myself as a person and as a professional. 👉 So, if you 𝙬𝙖𝙣𝙩 𝙨𝙤𝙢𝙚𝙤𝙣𝙚 𝙖𝙣𝙙 𝙃𝙄𝙏 𝙏𝙃𝙀 𝙂𝙍𝙊𝙐𝙉𝘿 𝙍𝙐𝙉𝙉𝙄𝙉𝙂. 1️⃣Send me an 𝙐𝙥𝙬𝙤𝙧𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 2️⃣Click on the green text that says "𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜" 3️⃣Provide me a date and time when we can hop on a 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡. I look forward working with you! Lets Talk! 𝙄𝙫𝙖𝙣 𝙋.

🇵🇭Abuyog, Philippines$12/hr100% JSS5.00 (4)Since Apr 2020

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#26,797 / 412k
🇵🇭Country#3,458 / 56.3k
Revenue, last 30 days
$1.8k

Last 6 months: $10k

World#24,617 / 412k
🇵🇭Country#3,396 / 56.3k
Total earnings
$95k

Billed in all: $100k

World#41,431 / 412k
🇵🇭Country#5,495 / 56.3k
Per project
$32k

$10k in the last 6 months

World#2,572 / 412k
🇵🇭Country#344 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 9 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$99.7k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$97k$98k$99k$100kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Front94 freelancers · 🇵🇭 #2Top 7%
  2. #144Notion2,323 freelancers · 🇵🇭 #29Top 6%
  3. #247Slack3,033 freelancers · 🇵🇭 #73Top 8%
  4. #305Salesforce CRM3,059 freelancers · 🇵🇭 #71Top 10%
  5. #373Customer Satisfaction3,986 freelancers · 🇵🇭 #173Top 9%
  6. #460Scheduling6,335 freelancers · 🇵🇭 #206Top 7%
  7. #481Phone Support5,089 freelancers · 🇵🇭 #241Top 9%
  8. #749HubSpot6,807 freelancers · 🇵🇭 #104Top 11%