Poulami B.

Hi, I’m Poulami — an Executive Assistant & Operations Partner who helps founders, entrepreneurs, and small teams stay organized, efficient, and focused. I’m the person you bring in when you want your day-to-day operations handled with clarity, consistency, and calm. For the past several years, I’ve supported U.S.-based business owners across long-term, high-responsibility projects. My clients trust me with work that directly impacts their business — because I take initiative, anticipate needs, and keep everything moving even when they’re unavailable. ✨ “Exceptional work ethic… sharp, thoughtful, asks the right questions.” ✨ “High-quality output, frequent updates, always proactive.” ✨ “Versatile, hardworking, incredibly dependable.” These are the words clients use to describe working with me — and I strive to live up to them every day. 🔧 What I Can Help You With 🗂️ Executive Assistance - Inbox management + polished email communication - Calendar organization & scheduling support - Daily updates, reminders, and follow-through - Document preparation, summaries, SOPs, and structured communication - Weekly reports & founder updates 📊 Operations & Project Coordination - CRM setup & management (Zoho, HubSpot) - Lead management workflows (research → outreach → tracking) - Organizing project pipelines & internal processes - Research with clean, actionable insights - Coordinating between vendors, clients, and team members - Creating trackers, reports, and organized documentation 🧩 Administrative & Business Support - File/document organization & cleanup - Data entry, formatting, and spreadsheet support - Cold email setup, sequencing, and follow-up workflows - Presentation & content assistance (Canva, PowerPoint) 🌱 Why Clients Enjoy Working With Me 🔍 Detail-Oriented: Your inbox, workflows, and documents will finally feel clean and structured. ⚡ Proactive: I don’t wait for instructions — I take initiative and move work forward. 🧘‍♀️ Calm & Reliable: Consistent communication, daily updates, zero micromanagement needed. 🤝 Emotionally Intelligent: I handle sensitive communication with clarity and care. 🎯 Independent: I’ve managed entire multi-step projects for clients for months at a time. My goal is simple: Make your work lighter, your days smoother, and your operations run without friction. 🛠️ Tools I’m Comfortable With - Zoho CRM • HubSpot • Google Workspace • Microsoft Office - Notion • Asana • Trello • Canva • Adobe Express - Email automation • Cold email workflows 💼 My Background Before freelancing, I spent nearly a decade in corporate HR, Organization Development, and Analytics — running leadership programs, managing large-scale initiatives, and coordinating cross-functional operations. That experience shaped the discipline, clarity, and structure I bring to every client partnership. 🤝 Looking for a Long-Term Partner? If you want someone who can handle your operations with minimal direction, communicate professionally, and support your business with reliability and care — I’d love to connect. Let’s simplify your operations so you can focus on what truly matters. 🌿