Waseem K.

With over 15 years of multinational experience delivering enterprise-grade IT transformations, I help businesses streamline operations, accelerate growth, and maximize ROI through strategic Salesforce implementations, end-to-end ERP deployments, and data-driven business consulting. I don't just configure systems — I align technology with your business objectives to deliver measurable, lasting results. Salesforce Expertise (9+ Years | Certified Architect) As a Certified Salesforce Senior Administrator, System Architect, and Application Architect, I deliver full-cycle Salesforce solutions across: • Salesforce Configuration — Page layouts, custom objects, record types, permission sets, validation rules, assignment rules, email templates, and more • Salesforce Automation — Workflows, Process Builders, Screen & Auto-launched Flows, and Approval Processes • Salesforce Development — Apex, Triggers, Visualforce, Lightning Components (LWC & Aura), REST APIs, Web Services, Email Services, and Test Classes • Salesforce Marketing Cloud — Email Studio, Customer Journeys, lead capture, multi-channel campaign management, and MC-CRM integration • Salesforce Sales & Service Cloud — Pipeline management, case management, SLA configuration, and customer success automation • Salesforce CPQ — Quote configuration, pricing rules, and contract management • AppExchange & Third-Party Integrations — Seamless integration with ERP, marketing, and finance platforms ERP Implementation Expertise I have hands-on experience leading full-lifecycle ERP implementations for mid-size to enterprise organizations across multiple industries: • ERP Needs Assessment & Gap Analysis — Mapping current-state processes and identifying system gaps before implementation • ERP Configuration & Customization — Tailoring modules to fit unique business workflows in Finance, Supply Chain, HR, and Operations • Data Migration & Cleansing — Ensuring clean, validated, and structured data transfer from legacy systems to new ERP platforms • System Integration — Connecting ERP with Salesforce, third-party apps, and existing IT infrastructure via APIs and middleware • User Training & Change Management — Driving adoption through structured training programs and stakeholder engagement • Post-Go-Live Support & Optimization — Continuous system monitoring, performance tuning, and process refinement after launch Business Analysis & Consulting Expertise As a seasoned Business Analysis Consultant, I bridge the gap between business needs and technical solutions: • Requirements Gathering & Documentation — Conducting stakeholder interviews, workshops, and producing BRDs, FRDs, and user stories • Process Mapping & Re-engineering — Identifying inefficiencies and redesigning workflows for maximum productivity • KPI Definition & Reporting Frameworks — Building dashboards and reporting structures that track what truly matters • IT-Business Alignment — Translating complex business challenges into actionable, scalable technology roadmaps • Vendor Evaluation & Selection — Guiding clients through RFP processes and platform selection decisions • Risk Assessment & Mitigation Planning — Proactively identifying project risks and building contingency strategies Data Analytics & Cloud/DevOps • Advanced Data Analytics — Building reports, dashboards, and BI solutions that turn raw data into strategic decisions • Cloud Architecture — Designing scalable, secure cloud environments aligned with business growth plans • IT Service Management (ITSM) — Implementing ITIL-aligned service processes for improved IT delivery and support Why Clients Choose Me • Certified Salesforce System & Application Architect • 15+ years of national and multinational project experience • End-to-end ownership — from discovery and design to deployment and support • Strong communication, negotiation, and stakeholder management skills • Proven track record of boosting revenue, reducing operational costs, and improving team efficiency • Collaborative, deadline-driven, and genuinely enjoyable to work with Let's build something that works — not just technically, but for your bottom line. Send me a message and let's discuss how I can bring your business vision to life.