Xhevat B.

XHEVAT BEQIRI **Overview:** Greetings! I'm a dedicated Customer Service Consultant with a proven track record of delivering outstanding support and exceeding expectations. With over 3 years of experience at Rabbit Air, I've cultivated a reputation for excellence, ensuring every customer interaction is marked by professionalism, product expertise, and top-notch service. **Work Experience:** 🔹 Customer Service Consultant at Rabbit Air | May 2020 - Present - Mastered product knowledge leading to successful on-the-spot sales and positive customer experiences. - Achieved a consistent punctuality rate of over 95%, never missing a shift. - Regularly surpass call volume targets, showcasing exceptional phone-based assistance. - Garnered glowing customer feedback, demonstrating a commitment to delivering an unmatched service experience. **Testimonials:** 🔹 "Xhevat is awesome. I bought two units on the spot due to his product mastery and people skills. I would hire him to my sales team without hesitation. Not kidding." 🔹 "Your rep I spoke w earlier this week and today could not be more helpful or fabulous! If only there were more reps out there in this world representing companies in such a kind and efficient manner- this world would be well run and served!! A complete stand-out! Give him a raise so he doesn't leave you! LOL - seriously." **Language Proficiency:** 🔹 Fluent in Albanian (First Language) - Awarded first place in city's Albanian grammar and literature competition during seventh grade. 🔹 Advanced English Proficiency - Achieved within 6 months of intensive study. - Master's thesis written in English. 🔹 Turkish (Four-Year University Graduate) - Completed degree in 2 years and 6 months. - Proficient in academic and conversational Turkish. 🔹 Conversational Arabic - Proficiency in verbal Arabic for communication purposes. **Education:** 🔹 Bachelor's Degree in International Trade and Logistics Management 🔹 Master's Degree in International Trade 🔹 International Temperament Certification **Why Me:** From my consistent punctuality and efficient call handling to my multilingual proficiency and academic achievements, I bring a unique blend of skills to the table. I am dedicated to providing exceptional customer service and ensuring that clients receive the best support possible. Let's connect and discuss how I can contribute to your project's success! Feel free to reach out for inquiries, collaborations, or to simply say hello. I'm here to help. Looking forward to the opportunity of working together!