Idris A.

SaaS Technical Support Engineer

With more than 8 years of experience as a Technical Support Engineer, I possess an innovative tech mindset. I have adeptness in handling diverse technology and software solutions along with managing databases. I'm a valuable team player skilled in diagnosing issues and devising effective solutions. My proficiency extends to networking systems and mainframe computers. As a resourceful leader, I've demonstrated success through unique ideas and valuable contributions in the field.

🇳🇬Iju-Obawole, Nigeria$30/hr100% JSS5.00 (19)Since Apr 2020

Earnings and projects

MRR

$7,628$7.6k

Last 6 months ÷ 6

#2,348 / 412,022 / 412k

🇳🇬#7 / 13,794 / 13.8k

Revenue, last 30 days

$3,405$3.4k

Last 6 months: $46k

#10,429 / 412,022 / 412k

🇳🇬#95 / 13,794 / 13.8k

Total earnings

$438,317$438k

Billed in all: $463,912$464k

#3,691 / 412,022 / 412k

🇳🇬#3 / 13,794 / 13.8k

Per project

$19,923$20k

$23k in the last 6 months

#6,000 / 412,022 / 412k

🇳🇬#24 / 13,794 / 13.8k

Projects, last 6 months

0% fixed100% hourly

#88,918 / 412,022 / 412k

🇳🇬#5,057 / 13,794 / 13.8k

Projects in all

Across 26 contracts

12% fixed88% hourly

#124,452 / 412,022 / 412k

🇳🇬#3,699 / 13,794 / 13.8k

$464k+$3.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: #1 in 1 skill of 15

Rarest: top 0.09% in Product Knowledge, of 2,128. Ranked by MRR among everyone on Upwork with the skill.

Bug Reports659 freelancers · 🇳🇬 #1Top 0.15%🇳🇬#1 of 15
Product Knowledge2,128 freelancers · 🇳🇬 #1Top 0.09%🇳🇬#1 of 123
Intercom744 freelancers · 🇳🇬 #1Top 0.27%🇳🇬#1 of 90
End User Technical Support418 freelancers · 🇳🇬 #1Top 0.48%🇳🇬#1 of 64
Customer Onboarding1,245 freelancers · 🇳🇬 #1Top 0.24%🇳🇬#1 of 238
#5API Testing1,365 freelancers · 🇳🇬 #1Top 0.37%🇳🇬#1 of 26
#6Atlassian Confluence604 freelancers · 🇳🇬 #1Top 0.99%🇳🇬#1 of 13
#8Zendesk5,908 freelancers · 🇳🇬 #1Top 0.14%🇳🇬#1 of 319

Idris A.

Earnings and projects

Earnings, last 30 days