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Fotimabonu K.
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Fotimabonu K.

Strategic Product Designer | UX Researcher | B2B, SaaS, E-commerce, AI

🚀 Great UX is NOT just about aesthetics, it’s about understanding what drives your users to act. Hey! I help SaaS, B2B, and AI-driven teams make confident product decisions through sharp, actionable UX research. Currently, I work as a UX researcher at TBC Bank, where I specialize in complex fintech flows, from credit onboarding to payment journeys, making them more intuitive, trustworthy, and conversion-friendly. With a background in Business Information Systems (WIUT), I bridge the gap between business goals and user needs, grounding decisions in evidence, not assumptions. 🔍 How I Work ⚙️ Use mixed-method research (interviews, usability tests, surveys) to surface what matters ⚙️ Collaborate closely with product teams to validate ideas early and reduce risk ⚙️ Turn raw data into clear, persuasive insights and research-backed UX recommendations ⚙️ Actively support discovery, sprint planning, and iteration, async-friendly & low-ego Why Teams Hire Me: ✅ Proven experience in both nimble startups and structured enterprise environments ✅ Strong facilitation and synthesis skills ✅ Can work independently or embed into product squads with minimal ramp-up ✅ Comfortable with messy problems, tight timelines, and rapid iteration Services I Offer: 💼 UX Research & Testing: • User interviews, contextual inquiries, and surveys • Remote & moderated usability tests • Heuristic evaluations and expert reviews • Research planning, scoping, and KPI setting • Persona creation and user segmentation • Journey mapping, behavior analysis, and opportunity mapping • Insight synthesis and actionable reporting for stakeholders 💼 Discovery & Validation: • Jobs-to-be-Done (JTBD) interviews & analysis • Concept validation and prototype feedback • Hypothesis generation and prioritization • Competitor benchmarking & SWOT analysis • Problem framing & need-finding workshops • Funnel/drop-off mapping and friction point discovery 💼 Design & Prototyping: • Wireframes and user flows (low to high fidelity) • Mobile-first layout planning and responsive UX • Pitch deck & presentation design (storytelling + clean visuals) • UI architecture: sitemaps, hierarchy, and navigation planning • Design system setup from scratch (tokens, variables, components) • Sketch-to-Figma migrations and system scalability audit Tools I Use: 🛠 Research & Design: Figma · Miro · Wynde (ex. Pathway) · Google Forms · Survey Monkey · Hotjar · Amplitude · Adobe CC 🛠 AI-Powered Tools: Notion AI · ChatGPT · Gemini · Uizard 🛠 Collaboration & Project Management: Jira · YouTrack · Slack · Zoom · Notion If you're looking for a research partner who can cut through noise, uncover what really matters to users, and help you build better products, then let’s connect. ✉️ Invite me to your job post or message me to talk through your challenge.

🇺🇿Tashkent, Uzbekistan$42/hr100% JSS4.99 (16)Since Apr 2020

Earnings and projects

MRR
$424

Last 6 months ÷ 6

World#84,509 / 412k
🇺🇿Country#80 / 476
Revenue, last 30 days
$780

Last 6 months: $2.5k

Total earnings
$54k

Billed in all: $56k

World#71,760 / 412k
🇺🇿Country#61 / 476
Per project
$1.9k

$2.5k in the last 6 months

World#79,499 / 412k
🇺🇿Country#76 / 476
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇺🇿Country#144 / 476
Projects in all
28

Across 30 contracts

73% fixed27% hourly
World#103,225 / 412k
🇺🇿Country#111 / 476

Earnings, last 30 days

$55.8k+$780 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$54.5k$55.0k$55.5k$56.0kNo dataOct 8Oct 23Nov 7

Read once a week before Oct 19, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 16% in User Experience Strategy

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Behavioral Design43 freelancers · 🇺🇿 #1Top 21%
  2. #68User Experience Strategy417 freelancers · 🇺🇿 #1Top 16%
  3. #72Journey Mapping328 freelancers · 🇺🇿 #1Top 22%
  4. #78User-Centered Design473 freelancers · 🇺🇿 #2Top 16%
  5. #85Research Interviews421 freelancers · 🇺🇿 #1Top 20%
  6. #199Qualitative Research1,057 freelancers · 🇺🇿 #1Top 19%
  7. #399User Flow1,972 freelancers · 🇺🇿 #2Top 20%
  8. #485Product Research2,526 freelancers · 🇺🇿 #1Top 19%