Nasha W.

I am a high-level Virtual Assistant and Registered Pharmacist from Jamaica with over 4 years of healthcare experience and 2+ years supporting U.S.-based healthcare operations remotely. I help busy business owners, healthcare practices, and teams stay organized by managing scheduling, referrals, inboxes, client communication, onboarding, data entry, follow-ups, and day-to-day administrative tasks. My background as a pharmacist has trained me to work with accuracy, confidentiality, and attention to detail. I am comfortable handling sensitive information, following processes, and making sure nothing falls through the cracks. In my current role with a U.S.-based healthcare team, I support front-office operations for a speech therapy practice. This includes coordinating with families, clinicians, and internal team members; managing appointment schedules; assisting with referrals and intake; requesting documents; updating records; and making sure clients receive timely communication. I am based in Jamaica and available for remote work with clients in the U.S., Canada, the U.K., the Caribbean, and other international markets. I am comfortable working U.S. business hours and can support both short-term projects and long-term roles. How I Can Help Administrative Support Calendar management, appointment scheduling, document organization, inbox support, follow-ups, research, and general virtual assistance. Healthcare Virtual Assistance Referral tracking, patient/client intake, onboarding, medical admin support, provider coordination, HIPAA-conscious workflows, and healthcare communication. Data Entry & Records Management Accurate data entry, spreadsheet updates, CRM updates, file organization, record keeping, and quality checks. Client & Customer Communication Professional email, chat, and message support with clear, friendly, and timely communication. Operations Support Helping teams stay on top of tasks, deadlines, client updates, and internal processes so things run smoothly. Tools I Am Familiar With Google Workspace, Microsoft Office, Google Calendar, Google Sheets, Slack, Zoom, WhatsApp Business, CRM systems, scheduling platforms, and workflow tools. I am also a fast learner and can quickly adapt to your preferred systems. What You Can Expect ✔ Reliable support with minimal supervision ✔ Clear and professional communication ✔ Strong attention to detail ✔ Fast response times ✔ Confidential handling of sensitive information ✔ Organized systems and follow-through ✔ A calm, solution-focused approach Whether you need help for a few hours, ongoing weekly support, or someone to help organize your healthcare or administrative workflows, I would be happy to support your team.