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Jimima Ruth C.

Jimima Ruth C.

Excellent Customer service

For almost 8 years now,I have been working in the call center industry here in the Philippines handling different businesses in their customer service, inbound /outbound selling requirements, and technical support. I am looking for a freelance job where I can showcase my hard work and dedication. My ideal position is anything that has to do with technical support, virtual admin assistance or customer service. Most recently, I have worked as a Team Leader and Head Coordinator for Drafting Department of an Australian company specializing in Fire Evacuation Procedures Training and Compliance.

🇵🇭Quezon City, Philippines$9/hr90% JSS5.00 (7)Since Apr 2020

Earnings and projects

MRR (estimate)
≈$1.7k

An estimate from an earlier read

World#28,093 / 412k
🇵🇭Country#3,791 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#26,037 / 412k
🇵🇭Country#3,766 / 56.3k
Total earnings
$117k

Billed in all: $120k

World#32,587 / 412k
🇵🇭Country#3,909 / 56.3k
Per project
$58k

$10k in the last 6 months

World#668 / 412k
🇵🇭Country#43 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 10 contracts

0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$120k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$118k$119k$120kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 8% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #25Customer Service Analytics287 freelancers · 🇵🇭 #8Top 9%
  2. #259Customer Retention2,511 freelancers · 🇵🇭 #90Top 10%
  3. #401Customer Satisfaction3,986 freelancers · 🇵🇭 #187Top 10%
  4. #436Customer Relationship Management5,121 freelancers · 🇵🇭 #93Top 9%
  5. #1,727Customer Support20,102 freelancers · 🇵🇭 #808Top 9%
  6. #2,931Customer Service37,168 freelancers · 🇵🇭 #1,368Top 8%