Jimima Ruth C.
Excellent Customer service
For almost 8 years now,I have been working in the call center industry here in the Philippines handling different businesses in their customer service, inbound /outbound selling requirements, and technical support. I am looking for a freelance job where I can showcase my hard work and dedication. My ideal position is anything that has to do with technical support, virtual admin assistance or customer service. Most recently, I have worked as a Team Leader and Head Coordinator for Drafting Department of an Australian company specializing in Fire Evacuation Procedures Training and Compliance.
Earnings and projects
An estimate from an earlier read
Last 6 months: $10k
Billed in all: $119,685$120k
$10k in the last 6 months
Across 10 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 8% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #25Customer Service Analytics287 freelancers · 🇵🇭 #8Top 9%🇵🇭#8 of 100
- #259Customer Retention2,511 freelancers · 🇵🇭 #90Top 10%🇵🇭#90 of 941
- #401Customer Satisfaction3,986 freelancers · 🇵🇭 #187Top 10%🇵🇭#187 of 1,816
- #436Customer Relationship Management5,121 freelancers · 🇵🇭 #93Top 9%🇵🇭#93 of 1,228
- #1,727Customer Support20,102 freelancers · 🇵🇭 #808Top 9%🇵🇭#808 of 9,124
- #2,931Customer Service37,168 freelancers · 🇵🇭 #1,368Top 8%🇵🇭#1,368 of 18,591