Maryam A.

I'm an Online Business Manager and fractional operations manager for founders and small teams. I run a calm, organised backend: clear SOPs, tidy project management in ClickUp, Notion or Asana, and automations, AI employees and dashboards that take repetitive admin off your plate, so you can stay focused on selling, delivering and growing. Top Rated | 100% Job Success | Certified ClickUp Expert | Google AI Professional Certificate | 6+ years supporting online businesses RECENT WORK • Business operating system for a French tutor: Notion, TidyCal, Stripe, Paystack, Google Classroom and Zapier connected into one system, designed to cut manual admin by 60 to 80% and fully automate payments • ClickUp production workspace for a manufacturer, with dashboards, workflows and automations • End to end launch of a Nigerian food business in Barcelona: strategy, brand and website HOW I CAN HELP Operations and project management SOPs, workflows, backend organisation and clean up, and ClickUp, Notion or Asana setup for founders and teams. Systems and automation Zapier, Make and n8n automations, CRM and email automation, and integrations with Stripe, booking tools and email platforms. AI employees and dashboards Custom AI employees (AI assistants and agents) that take on defined roles in your business, such as research, reporting, content drafts or inbox triage, built into your existing tools with clear instructions and human approval for anything that goes out. Plus live dashboards so you can see projects, clients and numbers at a glance. Client experience Onboarding and offboarding, helpdesk and inbox support (including Zendesk), and issue tracking that keeps customers happy. Launches and tech implementation Landing pages, checkout, webinars, membership and course uploads, and websites on WordPress, Wix, Shopify and Squarespace. I also help with business plans, pitch decks, market research, light bookkeeping and social media scheduling. TOOLS ClickUp, Notion, Asana, Trello, Zapier, Make, n8n, Claude, ChatGPT, GoHighLevel, HubSpot, Zoho, Zendesk, Google Workspace, Stripe, WordPress, Wix, Shopify, Squarespace, Canva, QuickBooks Online and Wave. WAYS TO WORK TOGETHER • Fractional operations manager: a set number of hours each week to run your backend, projects and team workflows • Systems projects: a one-off build such as a ClickUp or Notion workspace, an automation setup, an AI employee, a dashboard or an SOP library HOW I WORK I document as I build, flag issues early and keep you updated without needing to be chased. Once I understand how your business runs, you won't need to manage the day to day. If your backend feels messy or you're ready to hand it over, send me a short note on what you need and I'll reply with how I'd approach it. Maryam