Reyginald B.

Bilingual Customer Service/Technical Support/Quality Analyst

A widely experienced customer service professional looking to bring his skills and knowledge to your business. I'm Reyginald Bonostro. I've been working as a customer care agent in the e-commerce sector for about 7 years now. I also gained experience as a Quality Assurance Specialist. My main role as a customer service representative in your business will be to ensure that your customers are taken care of, whether it's via email support, phone support, or even chat support. I am very proficient with Freshdesk, Zendesk, Desk.com, Georgias, which are mostly used by Shopify business owners. Working under pressure is not an issue for me; I've experienced these situations when I started in call centers. I know how to adapt quickly, I am a fast learner, and a team player. I can describe myself as a person who has a passion for customer service. Please feel free to contact me at any time, so we can discuss your jobs and how we can work together to provide your customers with a better experience.