Joseph Nicolas L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I have been a customer service specialist for 4 years, 3 years with Sales and almost 6 years as a Technical Support Desk/Helpdesk. I can provide support through email, chat and voice for customers across the globe. These work experiences made me proficient and knowledgeable on multiple products and services such as, Amazon Workspace, Microsoft Office 365, Microsoft Windows operating systems, Active Directory, Service Now, Citrix, Prime Video, Kindle, Fire Tablets, Fire TV devices, Echo devices. I am a person who is eager to learn for new products and services and a fast learner which makes me stand out and achieve recognition, awards from the companies I was with.