Sophia S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

A graduate with Degree of Bachelor of Science in Nursing, passed Nurse Licensure Examination with a total of 14 years of extensive and diverse experience; 10 years in Medical industry and Academe, Technical Assistance in Medical Field, 5 years Retail and Customer Service industry. Outstanding Customer Service professional with superb ability to multitask, exceptional problem analysis and solving skills, and an excellent team player with an impressive record of success providing swift resolution to customer’s issues. Highly committed to quality service, and constantly build relationships with customers to ensure highest customer satisfaction. During my time with the Department of Health. I was engaged in Health Advocacy, worked with the research team and immersions. Essays, short stories and writing materials appeared in the health bulletins and health library. Career Interests: Help Desk/Ticket Support Live Chat Support Email Support Order Entry and Processing Back Office Live Chat a Support Representative Zendesk Customer Service Specialist Customer Service Supervisor Ticket, Chat, Social Media Management Support Agent Content Writing/Copywriting Editing and Proofreading