Peter R.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I had a customer service experience in both fast food and BPO industries, which I believe a great asset of mine to be part of any customer service jobs. I could offer good customer service and could deliver and execute the job precisely. I also had secretarial experience in one of the Life Insurance companies in the Philippines. Currently, I work in one of the outstanding BPO companies in the Philippines as Global Resource Planner - Workforce Management. I specialize in providing the client's needs to make sure that the client's requirements or staffing needs are met. I am familiar with different scheduling tools in the BPO industry such as NICE - IEX, Genesys, Verint, Aspect and Teleopti and some ticketing channels such as Zendesk and JIRA. Furthermore, I have handled and managed many accounts as I worked in the BPO industry such as LYFT, Comcast, Grab, Netflix, Shopify and others.