Patience N.

Strategic Communications & PR: Media Relations | Risk & Crisis Communications | Brand Management | Press Releases | Corporate Messaging | Stakeholder Engagement | Reputation Management Digital Content & Marketing: Multimedia Storytelling | Video Production & Editing | Social Media Management (SMM) | Content Strategy | SEO Analytics | Newsletter Campaigns | Digital Marketing Client & Administrative Services: Customer Care | Client Onboarding & Administration | Project Coordination | Team Leadership & Mentorship | Training & Development | Data Collection & Analysis | Research | Project Management Technical Proficiencies: Adobe Creative Suite (Premiere Pro, Audition, Photoshop, Illustrator, InDesign) | Google Analytics | CRM Systems | Google Workspace | Canva | Lightroom | Slack | ClickUp Strategic Communications Specialist and Multimedia Journalist with 8 years of experience creating powerful stories and managing brand presence for NGOs, media houses, and corporate firms. Expert in media relations, digital content creation, and using data to guide strategy, which has increased audience growth by over 165% and improved client retention by 75%. A skilled project manager who provides exceptional administrative support, excels in customer care, and efficiently runs full-cycle communications projects in fast-paced, remote environments. ⭐ ADMIN ASSISTANCE: Offering support in personal tasks, email management, administrative duties, website management, research, and data entry. -Administrative Support -Data Management -Database Management -Spreadsheet Management -File Organization -Email Management -Calendar Management -Research Support - Lead generation (finding data, business directories, and company information) ⭐Customer support - Scheduling calls -Booking timeslots on the calendar - Calling, emailing and texting - Customer relationships and retention ⭐Tools & Software: - PDFs & using Adobe - Insightly - Slack - Proconnect and Tsheets - Microsoft Excel & Word - Google Docs & Sheets Looking for someone that is tech-savvy and detail-oriented - Available 24/7 for prompt responses - Efficient under pressure, delivering tasks ahead of deadlines - Swift and accurate gathering or encoding of data - Maintaining strict confidentiality, then I am the right person for the job.