Tina-Gaye M.
Director of Operations
With over 15 years of experience leading operations, customer success, and large-scale service delivery teams, I’ve built the operational foundations and workflows needed to scale organizations sustainability. Successful and rewarding history of working in the following industries: - Business Process Outsourcing (Customer service/Sales/Technical Support for Chat, Email and Voice) - Medical/Pharmaceutical industry Roles include but not limited to: - Director or Operations - Training Manager - Quality Manager - Trainer - Quality Analyst - Customer Service Agent - Medical Representative Proficient at: - Microsoft Office Suite - Google Docs - CRMs: Salesforce, Siebel, Oracle, InContact, Veeva, SkuLabs, Zendesk, Shopify, Gorgias, Zoho, Reamaze, Richpanel - Video Conferencing/Chat Tools: Zoom, Adobe Connect, WebEx, Slack - LMS Systems - Clickup
Earnings and projects
Last 6 months ÷ 6
Billed in all: $33,460$33k
$0 in the last 6 months
Across 10 contracts