Mark C.
Professional VA | Technical Support Specialist
Pablo Picasso once said, "The meaning of life is to find your gift. The purpose of life is to give it away." Over more than ten years of honing my skills and talent in the corporate world, I have found my purpose to serve people and help them reach their goals. My diverse skill set and varied expertise go down to the bottom line of my purpose in life, which is to deliver exceptional and exquisite customer service among all others. I have learned that if you want to help yourself reach your goals in life, you have to master quality workmanship and attention to detail to stand out. My passion is to gain a 100% job success rate in whatever project I do and to build meaningful relationships with my clients that will last a lifetime. Now here is how I can help you: I am a professional all-rounder Virtual Assistant who offers services such as but not limited to: email marketing and automation, word and excel data processing, PowerPoint/Prezi presentations, video editing, transcribing, graphics designing using Canva, Adobe Photoshop and CorelDraw, 3D designing using Google SketchUp, appointment scheduling, social media management, website content (WordPress), service/task management (using Trello / ConnectWise), and travel arrangement/planning. I enjoy being a Tech/Customer support specialist because I can always relate, and I always intend to keep "the product" on its entire life cycle. I am an IT specialist by blood, with the ability to look at technical issues from the customer's perspective and empathize with their situation, making me an effective agent and advocate. It also gives me that room for growth and the opportunity to know more about stuff. Curiosity and innovation are what drive me the most. System/network administration, helpdesk support, desktop troubleshooting, server management, information security, firewall, antivirus – you name it, and I can help you with that. I am an experienced Data Privacy policy and workflow expert with TÜV Rheinland certification. Beyond that, I have more than six years of competent expertise, experience, and skills to take on compliance with your data privacy life cycle – from data collection, processing, retention up to the disposal of your data. I write documentary requirements that will help your organization comply with website privacy policy, cookie policy, data privacy impact assessment, personal data inventory, information security risk. In closing, I would like to share one of my client's feedback about my job that is worth considering: "Mark has given me my life back during his role as a Virtual Assistant. He does everything timely and has such an attention to detail that I have no worries. I am grateful that I have found him. Hire Mark." I hope you find my gift valuable to your organization. I look forward to serving your needs and helping you reach your target goals.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $173,234$173k
$1.7k in the last 6 months
Across 9 contracts
Across 85 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
- #13Gmail352 freelancers · 🇵🇭 #5Top 4%🇵🇭#5 of 141
- #14DocuSign306 freelancers · 🇵🇭 #2Top 5%🇵🇭#2 of 99
- #22GDPR319 freelancers · 🇵🇭 #1Top 7%🇵🇭#1 of 9
- #46Google Workspace Administration835 freelancers · 🇵🇭 #13Top 6%🇵🇭#13 of 279
- #149Mailchimp2,594 freelancers · 🇵🇭 #26Top 6%🇵🇭#26 of 483
- #154Email Campaign Setup2,501 freelancers · 🇵🇭 #12Top 6%🇵🇭#12 of 275
- #162Squarespace3,212 freelancers · 🇵🇭 #8Top 5%🇵🇭#8 of 174
- #180Presentations3,455 freelancers · 🇵🇭 #17Top 5%🇵🇭#17 of 441