Raviranjan S.

• Technology-driven and Microsoft 365 professional tools 10+ years of experience in the Cloud Computing Industry • Hands-on experience as an escalating engineer in handling L1 and L2 Engineers, Troubleshooting Office 365 Mailboxes, SharePoint, OneDrive, Microsoft Teams problems, Intune, and Azure Active Directory • Proficiency in creating and offering administrative support for Microsoft Exchange Online email accounts, as well as Migration from On-premise to Online; good at sustaining comprehensive technical documentation for all systems and training processes • Excellence in configuring various Conditional Access Policies using Azure Active Directory and Data Loss Prevention policies using Exchange Online to enhance the environment's security • Adept in Azure AD Connect basics, Migration to Office 365, User provisioning, and Mailbox provisioning; skillful in using Rave Tool, Snow Tool, and other ticketing tools