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Yassine H.
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Yassine H.

IT Support Specialist | CCNA, Comptia A+, Comptia N+, MS365 & ITILv4

Certified IT Support Specialist with 5 years of experience In huge corporations supporting +10,000 users across Europe, troubleshooting hardware, software, and networking. Skilled in multitasking, prioritizing tasks, problem-solving, conflict resolution, and providing exceptional customer service to reach the needed SLA. Fluent in English, Italian, and Arabic. Seeking a challenging IT support role in a dynamic environment. ⇉ My availability spans multiple time zones, including EST, PST, and CST, with the flexibility to work the morning, night, and weekend shifts to accommodate clients' convenience.

🇲🇦Mohammedia, Morocco$23/hr100% JSS5.00 (2)Since May 2020

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#46,217 / 412k
🇲🇦Country#140 / 1,706
Revenue, last 30 days
$1k

Last 6 months: $6.3k

World#41,624 / 412k
🇲🇦Country#143 / 1,706
Total earnings
$27k

Billed in all: $28k

World#118,772 / 412k
🇲🇦Country#305 / 1,706
Per project
$8.9k

$6.3k in the last 6 months

World#18,318 / 412k
🇲🇦Country#55 / 1,706
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇲🇦Country#522 / 1,706
Projects in all
3

Across 4 contracts

25% fixed75% hourly
World#304,140 / 412k
🇲🇦Country#1,236 / 1,706

Earnings, last 30 days

$27.9k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$26k$27k$28kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Arabic

Ranked by MRR among everyone on Upwork with the skill.

  1. #8CompTIA52 freelancers · 🇲🇦 #1Top 15%
  2. #19Computer Hardware193 freelancers · 🇲🇦 #1Top 10%
  3. #32Cisco208 freelancers · 🇲🇦 #1Top 15%
  4. #40ITIL253 freelancers · 🇲🇦 #1Top 16%
  5. #63macOS393 freelancers · 🇲🇦 #1Top 16%
  6. #64Microsoft Intune336 freelancers · 🇲🇦 #1Top 19%
  7. #68Italian989 freelancers · 🇲🇦 #1Top 7%
  8. #70Arabic1,208 freelancers · 🇲🇦 #10Top 6%