Yassine H.
IT Support Specialist | CCNA, Comptia A+, Comptia N+, MS365 & ITILv4
Certified IT Support Specialist with 5 years of experience In huge corporations supporting +10,000 users across Europe, troubleshooting hardware, software, and networking. Skilled in multitasking, prioritizing tasks, problem-solving, conflict resolution, and providing exceptional customer service to reach the needed SLA. Fluent in English, Italian, and Arabic. Seeking a challenging IT support role in a dynamic environment. ⇉ My availability spans multiple time zones, including EST, PST, and CST, with the flexibility to work the morning, night, and weekend shifts to accommodate clients' convenience.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.3k
Billed in all: $27,866$28k
$6.3k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Arabic
Ranked by MRR among everyone on Upwork with the skill.
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- #68Italian989 freelancers · 🇲🇦 #1Top 7%🇲🇦#1 of 2
- #70Arabic1,208 freelancers · 🇲🇦 #10Top 6%🇲🇦#10 of 91