Hristina J.
Customer Support Specialist | Virtual Assistant
Need someone reliable to keep your leads organized, your data clean, and your customers taken care of, without you having to micromanage every step? That's where I come in. I've spent 6+ years as a Virtual Assistant supporting agencies, recruiters, and small businesses, backed by dedicated customer support experience handling high-volume, time-sensitive cases. My focus is simple: deliver accurate work, communicate clearly, and solve problems without needing to be chased. 🎯 Lead Generation & Research ✔️ LinkedIn lead generation & prospect list building ✔️ Contact research & data verification ✔️ Tools: LinkedIn Sales Navigator, Apollo, Hunter 📁 Data & Admin Support ✔️ Data entry, data cleaning, and CRM updates (HubSpot) ✔️ Microsoft Excel & Google Sheets ✔️ Email & general administrative support 💬 Customer Support ✔️ Handling inbound customer communication across email and live channels, including billing and time-sensitive cases ✔️ Clear, patient communication that keeps customers satisfied under pressure ✔️ Comfortable working independently across multiple channels I work with a "get it right the first time" mindset, whether that's a clean lead list delivered on time or a customer issue resolved without back-and-forth. Ready to take tasks off your plate so you can focus on growing your business? Let's talk about how I can help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $42
Billed in all: $8,103$8.1k
$21 in the last 6 months
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 43% in Recruiting
Ranked by MRR among everyone on Upwork with the skill.
- #416Problem Resolution837 freelancers · 🇲🇰 #4Top 50%🇲🇰#4 of 5
- #1,156Customer Care2,153 freelancers · 🇲🇰 #2Top 54%🇲🇰#2 of 6
- #1,217Notion2,323 freelancers · 🇲🇰 #5Top 52%🇲🇰#5 of 9
- #1,247Data Management2,504 freelancers · 🇲🇰 #5Top 50%🇲🇰#5 of 12
- #1,289ClickUp2,407 freelancers · 🇲🇰 #3Top 54%🇲🇰#3 of 6
- #1,599LinkedIn3,309 freelancers · 🇲🇰 #18Top 48%🇲🇰#18 of 28
- #1,802Recruiting4,153 freelancers · 🇲🇰 #13Top 43%🇲🇰#13 of 28
- #6,558Email Communication14,123 freelancers · 🇲🇰 #22Top 46%🇲🇰#22 of 48