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Hristina J.

Hristina J.

Customer Support Specialist | Virtual Assistant

Need someone reliable to keep your leads organized, your data clean, and your customers taken care of, without you having to micromanage every step? That's where I come in. I've spent 6+ years as a Virtual Assistant supporting agencies, recruiters, and small businesses, backed by dedicated customer support experience handling high-volume, time-sensitive cases. My focus is simple: deliver accurate work, communicate clearly, and solve problems without needing to be chased. 🎯 Lead Generation & Research ✔️ LinkedIn lead generation & prospect list building ✔️ Contact research & data verification ✔️ Tools: LinkedIn Sales Navigator, Apollo, Hunter 📁 Data & Admin Support ✔️ Data entry, data cleaning, and CRM updates (HubSpot) ✔️ Microsoft Excel & Google Sheets ✔️ Email & general administrative support 💬 Customer Support ✔️ Handling inbound customer communication across email and live channels, including billing and time-sensitive cases ✔️ Clear, patient communication that keeps customers satisfied under pressure ✔️ Comfortable working independently across multiple channels I work with a "get it right the first time" mindset, whether that's a clean lead list delivered on time or a customer issue resolved without back-and-forth. Ready to take tasks off your plate so you can focus on growing your business? Let's talk about how I can help.

🇲🇰Kumanovo, North Macedonia$10/hr100% JSS4.43 (10)Since May 2020

Earnings and projects

MRR
$7

Last 6 months ÷ 6

World#175,105 / 412k
🇲🇰Country#609 / 1,526
Revenue, last 30 days
$55

Last 6 months: $42

World#97,667 / 412k
🇲🇰Country#358 / 1,526
Total earnings
$7.8k

Billed in all: $8.1k

World#216,513 / 412k
🇲🇰Country#946 / 1,526
Per project
$560

$21 in the last 6 months

World#172,215 / 412k
🇲🇰Country#768 / 1,526
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇲🇰Country#284 / 1,526
Projects in all
14

Across 16 contracts

25% fixed75% hourly
World#168,285 / 412k
🇲🇰Country#658 / 1,526

Earnings, last 30 days

$8.1k+$55 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8,000$8,050$8,100$8,150Oct 9Oct 24Nov 8

Skill rankings: Top 43% in Recruiting

Ranked by MRR among everyone on Upwork with the skill.

  1. #416Problem Resolution837 freelancers · 🇲🇰 #4Top 50%
  2. #1,156Customer Care2,153 freelancers · 🇲🇰 #2Top 54%
  3. #1,217Notion2,323 freelancers · 🇲🇰 #5Top 52%
  4. #1,247Data Management2,504 freelancers · 🇲🇰 #5Top 50%
  5. #1,289ClickUp2,407 freelancers · 🇲🇰 #3Top 54%
  6. #1,599LinkedIn3,309 freelancers · 🇲🇰 #18Top 48%
  7. #1,802Recruiting4,153 freelancers · 🇲🇰 #13Top 43%
  8. #6,558Email Communication14,123 freelancers · 🇲🇰 #22Top 46%