Anne S.

Operations Assistant | Project Manager | General VA | HR/Admin Support

I help busy founders, executives, and growing businesses stay organized, efficient, and focused by managing the operations behind the scenes. With 10+ years of experience in Executive Assistance, Operations, Project Management, Recruitment, Customer Service, and Virtual Support, I've worked with CEOs, startups, agencies, educational organizations, and international teams across a wide range of industries. 🔹 Executive & Administrative Support • Inbox and calendar management • Meeting coordination and scheduling • Travel planning and executive support • Documentation and process management 🔹 Operations & Project Management • Project coordination and task management • Event, awards, and publication management • SOP creation and workflow optimization • Team coordination and stakeholder communication 🔹 Recruitment & People Operations • Candidate sourcing and screening • Interview coordination and onboarding • ATS and recruitment management • Team support and contractor relations 🔹 Customer Service & Client Support • Email, phone, and chat support • Client relationship management • Issue resolution and escalation handling • Cross-functional coordination 🔹 Content & Digital Support • YouTube and podcast management • Content scheduling and publishing • Thumbnail and description creation • Website updates and digital asset management Throughout my career, I've managed international award programs, supported global authors and business leaders, coordinated remote teams, supervised creative professionals, handled customer support for Australian clients, and delivered high-priority projects with a strong focus on accuracy, communication, and follow-through. Clients describe me as proactive, reliable, adaptable, and easy to work with. If you're looking for someone who can take ownership, learn quickly, and keep things running smoothly, I'd love to help.