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Sheryl Ann D.

Sheryl Ann D.

Customer service / General VA

As a Customer Service Representative, I make sure to provide an exceptional service by listening to customer needs, articulating product benefits, and creating solutions that provide value to clients. Going the extra mile on every call or chat, and building loyal relationships. Maintaining customer satisfaction with forward-thinking strategies focused on addressing needs and resolving concerns.

🇵🇭San Pedro, Philippines$8/hr100% JSSSince May 2020
GlobeUpwork

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#40,960 / 412k
🇵🇭Country#7,053 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $7.2k

World#33,178 / 412k
🇵🇭Country#5,808 / 56.3k
Total earnings
$9.9k

Billed in all: $10k

World#197,461 / 412k
🇵🇭Country#32,034 / 56.3k
Per project
$9.9k

$3.6k in the last 6 months

World#16,165 / 412k
🇵🇭Country#3,752 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$10.4k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9k$10k$11kOct 9Oct 24Nov 8

Skill rankings: #1 in 1 skill of 14

Rarest: top 9% in Microsoft PowerPoint, of 7,120. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Packing Slips6 freelancers · 🇵🇭 #1Top 17%
  2. #12Shipping Labels97 freelancers · 🇵🇭 #6Top 12%
  3. #32Multiple Email Account Management303 freelancers · 🇵🇭 #9Top 11%
  4. #35Inventory Report235 freelancers · 🇵🇭 #23Top 15%
  5. #37Sales & Inventory Entries359 freelancers · 🇵🇭 #21Top 10%
  6. #93Purchase Orders551 freelancers · 🇵🇭 #40Top 17%
  7. #151Supply Chain & Logistics1,161 freelancers · 🇵🇭 #44Top 13%
  8. #188Logistics Coordination1,159 freelancers · 🇵🇭 #72Top 16%