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Alawuddien A.
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Alawuddien A.

Technical support engineer/Customer support

I am a hard working and focused professional with over 14 years experience in customer service, and technical application support. I’m new to Upwork, but I’ve worked in fintech and digital customer support for many years. I am passionate about technology, work well under pressure and believe in offering an exceptional customer experience. Technologies I am familiar with are Saleforce/Zendesk/Freshdesk, Slack, Intercom, CRM platforms, Okta, Azure to name a few.

🇿🇦Cape Town, South Africa$13/hr100% JSS3.45 (1)Since May 2020
GlobeUpwork

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#26,684 / 412k
🇿🇦Country#150 / 2,548
Revenue, last 30 days
$1.9k

Last 6 months: $11k

World#22,108 / 412k
🇿🇦Country#129 / 2,548
Total earnings
$75k

Billed in all: $78k

World#53,300 / 412k
🇿🇦Country#266 / 2,548
Per project
$25k

$11k in the last 6 months

World#4,157 / 412k
🇿🇦Country#22 / 2,548
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇿🇦Country#683 / 2,548
Projects in all
3

Across 8 contracts

0% fixed100% hourly
World#304,140 / 412k
🇿🇦Country#1,759 / 2,548

Earnings, last 30 days

$77.9k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$75k$76k$77k$78kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Demo Presentation113 freelancers · 🇿🇦 #1Top 11%
  2. #78Employee Onboarding859 freelancers · 🇿🇦 #2Top 9%
  3. #296Account Management3,086 freelancers · 🇿🇦 #5Top 10%
  4. #301Jira3,199 freelancers · 🇿🇦 #3Top 9%
  5. #400B2B Marketing4,592 freelancers · 🇿🇦 #3Top 9%
  6. #608CRM Software8,314 freelancers · 🇿🇦 #11Top 7%
  7. #721SaaS6,440 freelancers · 🇿🇦 #6Top 11%
  8. #859Microsoft Office15,119 freelancers · 🇿🇦 #9Top 6%