Achel M.

10 Yrs Customer Service Experiene

❤️ Here's how I can help you. ✅ Customer Service With 10 years in customer support, I excel at offering empathetic and attentive service, actively listening to concerns, and making a positive impact on customer satisfaction. 1 year in half ecommerce customer service ✅ Technical Support Proficient in delivering step-by-step guidance and adjusting terminology to effectively resolve technical issues for users of all ages. Expertise : ✔ Customer Service ✔ Issue Resolution ✔ Self-learner ✔ Mentoring ✔ Database Management ✔Cross-Functional Collaboration ✔Effective Communication Proficient ✔ Freshdesk ✔Freshcaller ✔Intercom ✔Salesforce ✔ Soft Phone / Dialer ✔ Salesforce ✔ Google Workspace ✔ Slacks ✔ Helium 10 🤝 Feel free to connect with me directly. Have a wonderful day! ❤️