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Angelica Joyce O.
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Angelica Joyce O.

Chat Sales Specialist | Monetization, Retention & Engagement

𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗣𝗹𝘂𝘀 | 𝟴+ 𝗬𝗲𝗮𝗿𝘀 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 | 𝗖𝗵𝗮𝘁 𝗦𝗮𝗹𝗲𝘀 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 If you’re looking for someone who can 𝘁𝘂𝗿𝗻 𝗰𝗵𝗮𝘁 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝗶𝗻𝘁𝗼 𝘀𝗮𝗹𝗲𝘀 𝘄𝗵𝗶𝗹𝗲 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗹𝗼𝗻𝗴-𝘁𝗲𝗿𝗺 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀, you’re in the right place. I specialize in 𝗰𝗵𝗮𝘁-𝗯𝗮𝘀𝗲𝗱 𝘀𝗮𝗹𝗲𝘀, 𝗺𝗼𝗻𝗲𝘁𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁, helping businesses increase revenue through 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰, 𝗵𝘂𝗺𝗮𝗻, 𝗮𝗻𝗱 𝗽𝘀𝘆𝗰𝗵𝗼𝗹𝗼𝗴𝘆-𝗱𝗿𝗶𝘃𝗲𝗻 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀—not scripted or robotic replies. I don’t just respond to messages. I 𝘀𝗲𝗹𝗹 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗰𝗵𝗮𝘁, 𝗯𝘂𝗶𝗹𝗱 𝘁𝗿𝘂𝘀𝘁, 𝗮𝗻𝗱 𝗿𝗲𝘁𝗮𝗶𝗻 𝗯𝘂𝘆𝗲𝗿𝘀. 💬 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼 𝗯𝗲𝘀𝘁 - 𝗥𝗲𝘃𝗲𝗻𝘂𝗲-𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗰𝗵𝗮𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (DMs, inbox, live chat) - 𝗦𝗮𝗹𝗲𝘀 & 𝘂𝗽𝘀𝗲𝗹𝗹𝗶𝗻𝗴 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 - 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 that increases retention and lifetime value - 𝗕𝗿𝗮𝗻𝗱-𝗮𝗹𝗶𝗴𝗻𝗲𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 - Strong understanding of 𝗯𝘂𝘆𝗲𝗿 𝗽𝘀𝘆𝗰𝗵𝗼𝗹𝗼𝗴𝘆 𝗮𝗻𝗱 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝗿 With 𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in customer service, admin support, lead generation, and quality analysis, I understand how to: - Read intent - Handle objections - Guide conversations naturally toward purchase I perform well in fast-paced environments where: - Response time matters - Trust and tone are critical - Revenue depends on conversation quality 🤝 𝗛𝗼𝘄 𝗜 𝘄𝗼𝗿𝗸: - Clear, proactive communication - Reliable availability - Results-focused mindset - Happy to start with a 𝘁𝗿𝗶𝗮𝗹 𝗽𝗲𝗿𝗶𝗼𝗱 to ensure a strong fit If you need a 𝗰𝗵𝗮𝘁 𝘀𝗮𝗹𝗲𝘀 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 who understands 𝗺𝗼𝗻𝗲𝘁𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽-𝗱𝗿𝗶𝘃𝗲𝗻 𝘀𝗲𝗹𝗹𝗶𝗻𝗴, I’d love to help. — 𝗔𝗻𝗴𝗲𝗹

🇵🇭Santa Rosa, Philippines$15/hr100% JSS4.84 (74)Since May 2020

Earnings and projects

MRR
$4.9k

Last 6 months ÷ 6

World#5,504 / 412k
🇵🇭Country#149 / 56.3k
Revenue, last 30 days
$4.9k

Last 6 months: $30k

World#5,864 / 412k
🇵🇭Country#184 / 56.3k
Total earnings
$310k

Billed in all: $322k

World#7,286 / 412k
🇵🇭Country#337 / 56.3k
Per project
$3.2k

$2.1k in the last 6 months

World#52,244 / 412k
🇵🇭Country#11,705 / 56.3k
Projects, last 6 months
14
14% fixed86% hourly
World#11,056 / 412k
🇵🇭Country#431 / 56.3k
Projects in all
96

Across 109 contracts

13% fixed87% hourly
World#29,296 / 412k
🇵🇭Country#1,812 / 56.3k

Earnings, last 30 days

$322k+$4.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$315.0k$317.5k$320.0k$322.5kOct 8Oct 23Nov 7

Skill rankings: #1 in 3 skills of 20

Rarest: top 0.26% in Virtual Assistance, of 29,113. Ranked by MRR among everyone on Upwork with the skill.

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