Chona G.
Customer Service
I have worked as a part time English tutor to Korean nationals, both children and adults, before I took a full time job as a call center agent. I have worked as a scheduling assistant for a Home Healthcare Agency based in Philadelphia from December 2023 to April 2024. I was with Wonolo as a Badging and Compliance Specialist from July 2022 to November 2023. It was a back-end non-voice role doing reviews of forms and documents submitted by job-seekers. I had been trained to be in the general customer service line before Wonolo, taking inbound calls to assist customers with general inquires and account information. I was with Infonxx for 3 years as a representative doing directory assistance, then with HSBC Electronic Data Processing- Philippines from 2011 until 2013 before I was transitioned over to Capital One Support Services Corporation. I was with Capital One from 2013 until May of 2022.
Earnings and projects
An estimate from an earlier read
Last 6 months: $8.8k
Billed in all: $59,101$59k
$4.4k in the last 6 months
Across 6 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 5% in Teaching English
Ranked by MRR among everyone on Upwork with the skill.
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- #3,777Customer Service37,168 freelancers · 🇵🇭 #1,846Top 10%🇵🇭#1,846 of 18,591